Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Hurtado

Ontario,CA

Summary

Accomplished Payment Specialist with a proven track record at WebPT, enhancing collections management and streamlining payment processing. Renowned for exceptional interpersonal skills and meticulous attention to detail, significantly boosting compliance and customer satisfaction.


Competent Accounts Receivable Specialist bringing 13 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.


Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.


Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Payment Specialist

WebPT
03.2008 - 06.2021
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Worked with multiple departments to check proper billing information.
  • Developed and maintained billing procedures to make timely payments.
  • Accurately posted payments and adjustments both electronically and manually.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Processed payments that had been received from insurance companies and Medicare.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Communicated effectively with others through active listening and dynamic interpersonal skills.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.

Education

High School Diploma -

Montclair High School
Montclair, CA
05.2003

Skills

  • Collections Management
  • Payment Processing
  • Transaction monitoring
  • Invoice Management
  • Credit card processing
  • Know Your Customer
  • Dispute Resolution
  • Cash application
  • Codes reviewing
  • Wire Transfers
  • Transaction Processing
  • Invoice Processing
  • Payment posting

Languages

Spanish
Native or Bilingual

Timeline

Payment Specialist

WebPT
03.2008 - 06.2021

High School Diploma -

Montclair High School
Karen Hurtado