Excellent communicator with the ability to quickly build rapport. Strong organizational, analytical and planning skills with efficient work habits. Self motivator that keeps customer service top priority.
Review documents for accuracy and timeliness
Assist coworkers, agents and processors with questions regarding crop insurance interpretations via phone calls and emails
Occasional day visits to agents offices to train in person
Involved in conducting semi-annual agent meetings regarding upcoming RMA changes and updates
Proficient and accurate processing of multiple reports and documents
Ability to analyze and research policy information regarding errors, insurance coverage, unit structure, and other information to determine if applications are acceptable for the programs available
Facilitate needed materials for compliance, claims and marketing departments
Assigned to over 25 agencies in Southeast Region
Responsible for training three Associate Underwriters and one Underwriter
Associate Underwriter: April 2013-June 2013
Promoted to Underwriter: June 2013