KAREN JEAN

Rosharon

Summary

Detail-oriented legal assistant with proven experience in litigation support, case management, and office operations. Skilled in client communication and legal document preparation, ensuring accurate and timely workflow.

Overview

years of professional experience

Work History

Legal Assistant / Office Manager

Muskat Devine LLP

Houston

05.2023 - Current

Provide comprehensive litigation and office management support to 2 partners and 3 associates, balancing case deadlines with daily operational needs.
Draft and respond to discovery requests; coordinate with clients to collect documents and provide case updates; manage production through EEOC, ADR, and AAA WebFile portals.
Prepare trial and hearing materials, including binders, exhibit sets, and tables of contents/authorities for pleadings and briefs.
Coordinate and schedule depositions, securing court reporters, videographers, and related logistics.
File and manage arbitration matters, including subpoenas, mediation requests, and correspondence with arbitrators/mediators.
Track statutory, court, and administrative deadlines; maintain a comprehensive firm-wide litigation calendar.
File documents electronically via Texas eFile and federal ECF/PACER systems.
Draft and format legal correspondence, notices, and standardized pleadings for attorney review.
Develop and submit Continuing Legal Education (CLE) courses; track participation and report credits.
Serve as first point of contact for clients and vendors: answer calls, schedule appointments, and arrange travel accommodations.
Oversee daily office operations, including supply procurement, vendor management, and technology coordination.
Manage firm financials: process accounts payable/receivable, review and issue checks, reconcile transactions, and maintain accurate records.
Maintain organized, confidential case files in both digital (server-based) and physical formats to ensure efficient retrieval and compliance.

Case Manager

Amaro Law Firm

Houston

10.2022 - 05.2023

Handling a file from initial client intake meeting through negotiation, settlement, closing, & disbursement.
Client management, client communication and satisfaction, preparing demand letters, negotiating settlement of the claim, and negotiating medical bills and liens.
Monitoring clients' treatment statuses to ensure compliance & progression of their case.
Investigating and fact-finding for cases.
Analyzing and organizing information to produce reports.
Excellent organizational and logic skills.
Excellent Computer Skills (Excel, Outlook, Microsoft).
Communicates pertinent information to clients via phone, email, and mail.
Revised and finalized letters, briefs, and memos.
Contacted clients to schedule appointments and discuss progress of cases.
Interviewed clients to obtain information relevant to cases.
Collaborated with attorneys to develop strategies for each case.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Legal Administrative Assistant/ Office Manager

Renick Law Firm/John D. West Attorney at Law

Beaumont

03.2012 - 09.2022

Prepared regular correspondence to clients, courts and insurance companies.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for attorneys.
Assisted development and implementation of new administrative procedures.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Maintained calendars, scheduled appointments, assist clients and attorneys with information regarding cases and laws.
Scheduled and coordinated depositions and mediations.
Drafted, obtained, reviewed and organized discovery in civil and criminal cases.
Reviewed, summarized and redacted medical records.
Increased operating efficiencies and reduced cost by creating a budget and managing excessive spending, waste, and redundancies.
Initiated billing statements, and managed firm administrative matters.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Prepared and managed attorney travel itineraries to optimize scheduling.
Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
Revised and finalized letters, briefs, and memos.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Education

High School Diploma -

West Brook Senior High School

Beaumont, TX

Skills

Legal research and drafting
Microsoft Office Suite
Typing proficiency (55 wpm)
Alpha/numeric filing systems
Inventory and records management
Administrative support and experience
Litigation and case management
Analytical skills
Office management and administration
Accounts receivable and payable
QuickBooks and SAP proficiency

Clerical and transcription skills
Proofreading and documentation review
Fluent in legal terminology
Exceptional telephone etiquette
Official notary public - Texas
Travel coordination and scheduling
Negotiation and planning skills
Task prioritization strategies
Process optimization techniques
Meeting minutes documentation
Report development and conference planning

References

References available upon request.

Timeline