Teresa Deranek
Burton Law Group
Moore,OK
1
Certification
19
years of professional experience
Results-driven Legal Assistant and Office Manager with 17 years of experience in a high-volume Workers' Compensation and Social Security Disability law practice. Expertise in preparing legal documents, managing case files, and ensuring compliance with legal standards. Proficient in office management, client relations, and supervising administrative operations to enhance efficiency in a fast-paced environment.
Work History
Legal Assistant / Office Manager
17 Years 10 Months- Provide comprehensive legal and administrative support for a busy Workers' Compensation and Social Security Disability law practice.
- Prepared pleadings, mediation memoranda, trial memoranda, medical summaries, indexes, and other litigation documents to support case progress.
- Maintain case files from intake through resolution while ensuring accuracy and organization.
- Coordinated communication with insurance adjusters, medical providers, and clients to facilitate medical treatment and claims processing, ensuring timely authorization and payment for workers' compensation claims and resolving denied or delayed medical payments and treatment.
- Request, review, and maintain client medical records in compliance with HIPAA.
- Managed daily office operations, overseeing payroll, correspondence, filing systems, office supplies, and administrative procedures to maintain efficient workflow.
- Supervise clerical functions and support staff to ensure efficient office operations.
- Provide exceptional customer service while maintaining confidentiality and professionalism.
Customer Service Representative II
6 Months- Assisted homeowners with foreclosure prevention programs for FHA mortgage loans.
- Informed customers about Housing and Urban Development (HUD) programs and available resources, enhancing their understanding of options.
- Provided professional customer service while managing high volume of inbound calls, ensuring timely and effective support.
- Job terminated due to business shutdown.
Business Administrator
1 Year- Assisted prospective clients in person and by telephone.
- Managed client applications, screenings, follow-up communications, and documentation.
- Prepared weekly and monthly production reports for insurance agents.
- Supported office supervisor in daily administrative operations and streamlined office supply management.
Receptionist (Part-Time)
3 Months- Managed multi-line telephone system, greeting clients and directing calls efficiently.
- Coordinated processing of incoming and outgoing mail to ensure timely delivery.
- Scanned and organized client bankruptcy documentation for easy access and retrieval.
- Scanned and organized client bankruptcy documentation.
Education
Administrative Office Technology - Business
Skills
Workers' Compensation Litigation Support
Social Security Disability Claims
Legal Document Preparation
Court Filing Procedures
Medical Records & Medial billing for worker’s compensation
Insurance Adjuster Communication
Client Relations
Records Management
Office Management
Payroll Administration
Microsoft Office Suite
Organization & Multitasking
Problem Solving
Customer Service
Certification
- Notary Public – State of Oklahoma
- Commission Expires: February 2027
Timeline
Legal Assistant / Office Manager
Burton Law Group
10.2008 - CurrentRead More
Customer Service Representative II
Marlaw Systems (HUD National Servicing Center)
01.2008 - 07.2008Read More
Business Administrator
Mutual of Omaha
04.2007 - 04.2008Read More
Receptionist (Part-Time)
Patrick Moore, Attorney at Law
04.2007 - 07.2007Read More
Oklahoma City Community College
Administrative Office Technology from Business
Read More