Strategic healthcare leader driving operational improvement and human capital development. Influences teams to embrace innovative practices and implement actionable strategies aligned with organizational goals. Committed to enhancing performance, fostering growth, and boosting employee engagement while building trust and securing support from leadership.
Overview
2027
2027
years of professional experience
Work History
Market Director of Human Resources
Northwest Health Hospital System
01.2021 - Current
Directed human resources department with 18 direct reports, enhancing leadership for 3,400 employees.
Achieved Tier I leadership level on employee engagement survey annually, promoting positive work environment.
Collaborated with directors and senior leaders to establish business initiatives and improve HR systems.
Utilized KPI and PSP processes to drive continuous improvement within HR functions and organization.
Implemented new HR systems to support organizational growth through comprehensive gap analysis.
Developed proactive employee relations programs to address issues preemptively, maintaining HR credibility.
Increased employee engagement survey participation by 30%.
Initiated a change in contracted service saving the organization over $7 million a year.
Increased RN hiring in 2022 by 41.8% YOY at Northwest Health Porter and 15.6% YOY at Northwest Health La Porte
Director of Human Resources
Northwest Health La Porte Hospital
La Porte, IN
03.2016 - 01.2021
Oversaw recruitment processes, attracting top talent and reducing time to fill from 38 to 21 days.
Developed and implemented HR policies that boosted employee engagement and retention.
Achieved seven percent reduction in first-year turnover by launching Red Carpet program.
Reduced overall turnover by eleven percent through effective sourcing, selection, and orientation.
Directed organizational development initiatives to enhance workplace culture.
Facilitated training programs, elevating skills and supporting professional development.
Collaborated with management to align HR strategies with organizational objectives.
Director of Org Development and Employee Relations
IU Health La Porte Hospital
La Porte, IN
2013 - 2016
Collaborated with senior leadership to set long-term objectives for the company.
Led cross-functional teams in project management to achieve organizational goals.
Recruited, trained, and mentored staff, ensuring effective supervision and evaluation.
Facilitated inter-team collaboration by establishing open communication channels.
Facilitated staff training programs to enhance service delivery and support team performance.
Physician Practice Administrator
La Porte Clinic Company
La Porte, IN
2010 - 2013
Managed daily operations of multi-specialty physician practice to ensure efficiency.
Oversaw compliance with healthcare regulations and standards across all departments.
Streamlined office workflows, enhancing operational efficiency and patient care delivery.
Implemented staff training programs that improved service quality and patient interaction.
Supported financial planning efforts, optimizing resource allocation for clinic operations.
Led over 10 mergers and acquisitions, ensuring effective communication with impacted personnel.
Maintained accurate records of patient visits and billing within electronic health record system.
Facilitated communication among physicians, staff, and patients to promote collaboration.
Education
Master of Science - Human Relations, Inclusive Leadership
University of Oklahoma
Norman, OK
01-2022
Bachelor of Science - Business Administration
Purdue University (Northwest)
Westville, IN
01-2015
Associate of Science - Organizational Leadership & Supervision
Purdue University (Northwest)
Westville, IN
01-2003
Skills
Employee engagement and organizational development
HR policy formulation
Talent acquisition strategies
Change management processes
Mergers and acquisitions expertise
Strategic planning and execution
Stakeholder communication
Performance management
Community Interests
MSD of New Durham Township School Board Member 2017 to Present
MSD of New Durham Township Library Board Member 2016 to Present
Affiliations
Member Society of Human Resources Management (SHRM)
Managing Director, Human Resources & Employee Experience - Head of Transformation & Integration, HR Co-Market Lead at JPMorgan ChaseManaging Director, Human Resources & Employee Experience - Head of Transformation & Integration, HR Co-Market Lead at JPMorgan Chase
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications