Moses Lake High School
High School Diploma
08.2011 - 06.2015
Hi, I’m
Karen Kars
Cashier
Moses Lake,WA
Timeline
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid sick leaveTeam Building / Company RetreatsPersonal development programsPaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit Sharing4-day work weekWork History
Walmart
Customer Service Representative
03.2016 - Current
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Moses Lake High SchoolMoses Lake, WA
High School Diploma
08.2011 - 06.2015
Skills
Customer service
Active listening
Product promotion
Email management
Goal oriented
Merchandise display
Store maintenance
Point of sale systems
Inventory control
Safety regulations
Product and service solutions
Appointment scheduling
Customer relationship management (CRM)
Summary
I love working at Walmart! I think it is the best job ever! Also, love my employee discount :)
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