Karen Knutson
Kirkland,WA
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Executive Personal Assistant
J A Knutson, M.D.
Everett, WA
05.2015 - 02.2020
- Responded to over 20 client emails and over 30 customer calls per day to facilitate communication, set appointments, and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for conferences, meetings, and future events.
- Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
- Displayed absolute discretion at handling confidential information.
- Managed large range of services, including pet care, phone screening, shopping, personal errands, and bill paying to provide more free time with family.
- Picked up and dropped off clients at airport
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
- Utilized personal and professional networks to identify, acquire and manage new clients
- Organized and attended meetings, including compiling all related documents and reports
- Maintained appropriate filing of personal and professional documentation
VP of Operations
Krueger Restaurant Services LLC
Portland, OR
08.2003 - 12.2013
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
- Mitigated financial discrepancies by managing budget and payroll operations.
- Diminished regulatory risks by overseeing adherence to insurance and safety regulations across all projects.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Initiated on-time, under-budget project management to increase business by 20%.
- Identified opportunities to improve business process flows and overall departmental productivity.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate of Arts - Business Administration
Griffin College
Bellevue, WA 06.1983 - 06.1984
Bachelor of Arts - Liberal Arts And Sciences
University of Washington
Seattle, WA 10.1976 - 05.1979
Skills
Strong problem solver
Advanced interpersonal skills
Commitment to quality and service
Professional and mature
Extensive vocabulary
Public relations background
Administrative support
Invoice Processing
Meticulous attention to detail
Interior decorating
Filing and data archiving
Meeting planning
Timeline
Executive Personal Assistant
J A Knutson, M.D.
05.2015 - 02.2020
VP of Operations
Krueger Restaurant Services LLC
08.2003 - 12.2013
Associate of Arts - Business Administration
Griffin College
06.1983 - 06.1984
Bachelor of Arts - Liberal Arts And Sciences
University of Washington
10.1976 - 05.1979