Karen Kujawinski
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
15
15
years of professional experience
Work History
General Manager
Aarons Furniture Store
09.2008 - Current
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage .
- Reported issues to higher management with great detail.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
CSR
Burkes Outlet Bealls
01.2009 - 09.2009
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Enterprise High School
Enterprise, AL05.2005
Skills
- Schedule Management
- Problem Resolution
- Records Organization and Management
- Efficient multi-tasker
- Sales expertise
- Inventory Management
Voracious Reader
I am able to learn new things while stimulating my imagination and improving my vocabulary as well as escaping daily stresses.
Timeline
CSR
Burkes Outlet Bealls
01.2009 - 09.2009
General Manager
Aarons Furniture Store
09.2008 - Current
High School Diploma -
Enterprise High School
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