Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Karen Kwagala

Tyler,TX

Summary

Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Line Associate

Sanderson Farms Processing Plant
Tyler, TX
09.2022 - 05.2025
  • Identified issues related to production process flow and recommended solutions accordingly.

Cashier

7/11 Convenience Store
Tyler, Texas
01.2021 - 09.2022
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.

Cashier

Neighborhood Walmart
Tyler, TX
07.2019 - 12.2019
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Phlebotomy

Tyler Junior College
1530 S Southwest Loop 323 Tyler, TX 75701 United
08-2022

High School Diploma -

Mengo High School
Kampala Uganda
12-2016

Associate of Science - Nursing

Tyler Junior College
1327 S Baxter Ave Tyler, TX 75701 United States

Skills

  • Venipuncture and capillary puncture
  • Blood specimen collection and labeling
  • Knowledge of infection control and safety protocols (PPE, biohazard disposal)
  • Specimen handling, storage, and transportation
  • Understanding of laboratory procedures
  • Familiarity with Electronic Medical Record

Languages

English
Professional

Certification

  • N3S6Q5M5

References

References available upon request.

Timeline

Line Associate

Sanderson Farms Processing Plant
09.2022 - 05.2025

Cashier

7/11 Convenience Store
01.2021 - 09.2022

Cashier

Neighborhood Walmart
07.2019 - 12.2019

Phlebotomy

Tyler Junior College

High School Diploma -

Mengo High School

Associate of Science - Nursing

Tyler Junior College
Karen Kwagala