Karen Lamb
Columbia,TN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any demand.
I also schedule appointments for 7 doctors and 3 Nurse Practitioners. Collect balances on accounts, and answer incoming phone calls.
Overview
30
30
years of professional experience
Work History
Team Lead
Pediatric Associates Of Franklin
Franklin, TN
02.1993 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Education
High School Diploma -
Page High School
Franklin, TN05.1988
Skills
- Team Member Motivation
- Continuous Improvement Process
- Job Assignments
- Special Requests
- Workload Delegation
Timeline
Team Lead
Pediatric Associates Of Franklin
02.1993 - Current
High School Diploma -
Page High School