Karen Looze
Daphne,AL
Summary
Commercial Operations and Account Management professional with 10+ years of experience in industrial manufacturing and Fortune 500 environments. Manage a portfolio of 65 industrial accounts generating high-value stainless steel orders (avg. $300K) across global manufacturing operations. Apply metallurgical, mechanical, and dimensional specifications from SOPs to ensure technical manufacturability.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative (Technical Account Management)
Outokumpu
01.2019 - Current
- Manage a portfolio of 65 industrial accounts generating high-value stainless steel orders (avg. $300K) across global manufacturing operations.
- Cross reference metallurgical, mechanical, and dimensional specifications from SOPs to ensure technical manufacturability of customer requests
- Coordinate with production, logistics, pricing, and claims teams to ensure successful order fulfillment
- Determine optimal mill across global network based on capability
- Resolve issues involving production delays, logistics constraints, documentation discrepancies, and invoicing
- Drive cross functional process improvements to enhance operational efficiency
- Support system testing and workflow improvements
- Developed and maintained strong relationships with key clients to drive sales growth.
Financial Analyst
AbbVie
01.2018 - 01.2019
- Managed ~$140M capital expenditure tracking, reporting, and approvals
- Supported cross-functional financial analysis and SAP reporting
- Acted as key contact for system users and troubleshooting
Senior Accounting Technician
Abbott Laboratories
06.2013 - 06.2018
- Managed capital expenditure authorization and reporting processes
- Prepared monthly financial reports for leadership
- Supported SAP financial and procurement systems
Education
Master of Organizational Leadership -
North Park University
04-2026
BBA Management -
University of Illinois Springfield
Associate of Arts -
College of Lake County
Skills
- 65 customer accounts $300K average order value
- SAP ERP and CRM systems
- Financial analysis
- Global mill coordination (US, Mexico, Europe)
- System testing and workflow improvement contributor
Timeline
Inside Sales Representative (Technical Account Management)
Outokumpu
01.2019 - Current
Financial Analyst
AbbVie
01.2018 - 01.2019
Senior Accounting Technician
Abbott Laboratories
06.2013 - 06.2018
Master of Organizational Leadership -
North Park University
BBA Management -
University of Illinois Springfield
Associate of Arts -
College of Lake County