Karen Lopez
Naples
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server
Seniors Community Care
2521 Orange Blossom Dr, Naples, FL 34109
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Education
High School Diploma -
Barron Collier High School
5600 Cougar Dr, Naples, FL 3410905-2025
Skills
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Table bussing
- Order management
Timeline
Server
Seniors Community Care
07.2023 - Current
High School Diploma -
Barron Collier High School