Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen L. Polite

Mill Valley,USA

Summary

Dynamic Health & Wellness Coach with a proven track record, adept at crafting personalized wellness plans and fostering client relationships. Skilled in behavior modification and strategic planning, I excel in motivating clients to achieve their health goals, ensuring optimal outcomes through effective communication and progress monitoring.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Health & Wellness Coach

Karen Polite: Health & Wellness Coach
01.2020 - Current
  • Assess clients' health and wellness goals through comprehensive consultations.
  • Assist in developing individualized heath and wellness plans based on client goals and desired outcomes.
  • Educate clients on health, wellness, prevention, self care, personal growth, nutrition, fitness, and stress management strategies.
  • Monitor client progress and adjust plans to ensure optimal outcomes.
  • Help clients understand the full picture of wellness, including the physical, social emotional, mental, spiritual, nutritional, personal/professional and mind body connection.

Customer Success Manager /Sales Account Executive

Traliant / Kantola Training Solutions
03.2019 - 10.2024


  • Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
  • Developed and implemented customer success strategies to enhance client satisfaction and retention.
  • Analyzed customer feedback to identify trends, driving continuous improvement initiatives across departments.
  • Exceeded personal revenue quotas each quarter from March 2019 - October 2024.
  • Collaborated with cross-functional teams to resolve customer issues swiftly, enhancing overall experience.
  • Monitored key performance indicators to assess program success and inform strategic planning efforts.
  • Conducted regular training sessions for clients on product features, increasing user engagement and proficiency.
  • Established strong relationships with key accounts, positioning as trusted advisor for long-term growth opportunities.
  • Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Conducted post-implementation follow-ups to solicit valuable feedback from customers, enabling further enhancements in service quality.
  • Identified upsell opportunities through frequent account reviews, contributing to increased revenue generation.

Learning & Development / Training Consultant

Urban Remedy
10.2017 - 01.2018
  • Developed comprehensive On-Boarding & Training program to enhance employee knowledge and operational efficiency.
  • Collaborated with stakeholders to assess training needs and align initiatives with organizational goals.
  • Business Development and Community Outreach and Partnership Opportunities

Education

Masters in Educational Leadership - Educational Leadership And Management

Loyola University of Chicago
Chicago, IL

Bachelor of Arts - Communications & Public Relations

University of Colorado At Boulder
Boulder, CO

Health & Wellness Coaching Certification - Coaching

MindBodyGreen
New York, NY
05-2025

Health Coach - Coaching

Duke Integrative Health Coach Professional Training
Raleigh, NC
12-2018

Skills

  • Behavior Modification
  • Wellness Assessment
  • Goal Setting
  • Self Care Strategies
  • Holistic Approach
  • Healthy Lifestyle Advocate & Educator
  • Reliability
  • Active Listening
  • Effective Communication Skills
  • Relationship Building

Certification

  • Certified Health & Wellness Coach, MindBodyGreen 2025
  • Duke Integrative Health Coach 2018

Timeline

Health & Wellness Coach

Karen Polite: Health & Wellness Coach
01.2020 - Current

Customer Success Manager /Sales Account Executive

Traliant / Kantola Training Solutions
03.2019 - 10.2024

Learning & Development / Training Consultant

Urban Remedy
10.2017 - 01.2018

Masters in Educational Leadership - Educational Leadership And Management

Loyola University of Chicago

Bachelor of Arts - Communications & Public Relations

University of Colorado At Boulder

Health & Wellness Coaching Certification - Coaching

MindBodyGreen

Health Coach - Coaching

Duke Integrative Health Coach Professional Training

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Karen L. Polite