Karen Lucente
Steger,IL
Summary
At Athletico, as a Billing Receivable Specialist, I enhanced billing accuracy and streamlined invoicing, significantly improving cash flow. My approach, blending teamwork orientation with expert invoice processing, led to heightened customer satisfaction and efficient dispute resolution.
Overview
34
34
years of professional experience
Work History
Billing Receivable Specialist
Athletico
08.2020 - 08.2024
- Improved billing accuracy by thoroughly reviewing and reconciling invoices with clients'' contractual agreements.
- Streamlined invoicing processes for increased efficiency, implementing new systems and procedures.
- Provided exceptional customer service by addressing and resolving client inquiries related to billing matters in a timely and professional manner.
- Enhanced cash flow by tracking aging accounts receivable balances diligently, proactively initiating collection activities when necessary.
- Enhanced customer satisfaction with timely and accurate invoice generation and dispute resolution.
Billing Specialist
Medcentrix/ Ingalls Hospital/ University of Chgo
01.2012 - 03.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Medical Biller and Coder
Boulevard Clinic/ St James Hospital
04.1990 - 01.2001
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Education
Associate of Science -
Prairie State College
Chicago Heights, IL1987
Skills
- Teamwork orientation
- Payment tracking
- Organizational abilities
- Invoice Processing
Timeline
Billing Receivable Specialist
Athletico
08.2020 - 08.2024
Billing Specialist
Medcentrix/ Ingalls Hospital/ University of Chgo
01.2012 - 03.2020
Medical Biller and Coder
Boulevard Clinic/ St James Hospital
04.1990 - 01.2001
Associate of Science -
Prairie State College
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