KRISTIN ANDERSON
TROY,IL
Summary
Experienced Payroll Administrator specializing in accounts receivable and billing. Proven ability to oversee payroll for large enterprises, including handling new hire and termination processes and resolving payroll challenges. Skilled in payroll software utilization and maintaining accurate records. Known for delivering exceptional customer service and fostering teamwork.
Overview
24
24
years of professional experience
Work History
Payroll Administrator/ Accounts Receivable Specialist
Newman Carriers
01.2021 - Current
- Bill/collect on past due invoices Research reports to find missing documentation for correct billing
- Create and send out invoices
- Answer and transfer phone calls to correct departments
- Customer Service
- Process, Calculate and submit employees through TMW
- Process new hires and terminations
- Provide support to drivers, dispatch and resolution for payroll issues
- Balance weekly reports and payroll
Payroll Administrator/Billing and Collection Administrator
Hogan Transports
08.2014 - Current
- Company Overview: Company Overview: Maryland Heights, Missouri
- Bill/collect on past due invoices from large corporations
- Research reports to find missing documentation for correct billing
- Create and send out invoices
- Answer and transfer phone calls to correct departments
- Customer Service
- Process and submit payroll for 1800+ employees through ADP
- Process new hires and terminations
- Provide support to drivers and fleet managers for payroll issues
- Balance weekly reports and payroll
Electronic Funds Transfer Representative
GCS Credit Union
11.2011 - Current
- Company Overview: Company Overview: Granite City, Illinois
- ATM/Debit and general ledger balancing
- Conflict resolution and bill pay resolution
- Handle disputes/charge backs through Visa
- Customer Service
Saving Representative/Teller
Home Federal Savings & Loan
02.2009 - Current
- Company Overview: Company Overview: Collinsville, Illinois
- Assisted with daily branch activities consisting of sales, meetings, customer service meetings, etc
- Closed customer bank accounts (checking, savings)
- Displayed superior customer service; consistently exhibited a friendly attitude, answered customer questions as precise and accurate as possible and processed customer daily orders, etc
- Cash management and maintained a balanced cash drawer
- Ran fraud reports and contacted customers to verify transactions
- ATM/Debit and general ledger balancing
Server/Bartender
Red Lobster
06.2001 - Current
- Company Overview: Company Overview: Fairview Heights, Illinois
- Displayed superior customer service; consistently exhibited a friendly attitude
- Cash management and maintained a balance cash drawer
- Trained new employees
- Exceeded in strong sales skills
Education
General Studies - Political Science
Southwestern Illinois College
Belleville, IllinoisComputer Applications Certificate - undefined
Collinsville Vocational Center
Collinsville, IllinoisHigh School Diploma - undefined
Collinsville High School
Collinsville, IllinoisSkills
- HR support
- Bookkeeping skills
- Garnishments handling
- Expense reimbursements
- Payroll deductions
- New hire processing
- Wage verification
- Resolving discrepancies
- Overtime calculation
- Maintaining employee records
- Confidentiality assurance
- Payroll processing
- Teamwork orientation
- Direct deposit setup
- Payroll adjustments
- Payroll auditing
- Reviewing timesheets
- Multi-state payroll
- Calculating deductions
- Timekeeping management
- Resolving payroll problems
- Payroll software proficiency
- Data entry
- Accurate documentation
- Employment verification
- Interpersonal skills
- Active listening
- Teamwork and collaboration
- Customer service
- Multitasking
- Problem-solving
- Attention to detail
Timeline
Payroll Administrator/ Accounts Receivable Specialist
Newman Carriers
01.2021 - Current
Payroll Administrator/Billing and Collection Administrator
Hogan Transports
08.2014 - Current
Electronic Funds Transfer Representative
GCS Credit Union
11.2011 - Current
Saving Representative/Teller
Home Federal Savings & Loan
02.2009 - Current
Server/Bartender
Red Lobster
06.2001 - Current
General Studies - Political Science
Southwestern Illinois College
Computer Applications Certificate - undefined
Collinsville Vocational Center
High School Diploma - undefined
Collinsville High School
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