Karen Lyman

• Provides overall program and project management on multiple contracts of varying size and value, to include National Institute of Allergy and Infectious Diseases (NIAID), National Cancer Institute (NCI), Memorial Healthcare System (MHS), and Eli Lilly and Company
• Manages scope of work, objectives, and quality of deliverables
• Develops and implements project plans to manage project scope, deliverables, and costs while managing risks
• Responsible for staffing qualified personnel
• Supervises staff, conducts performance reviews, and communicates established policies and procedures
• Maintains contract delivery schedules, quality, and client satisfaction
• Manages client relationship ensuring quality work products, track budgets, and develop forecasts
• Additionally, supports CALIBRE growth team by contributing to proposal development.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Administered $2 Million budget and tracked expenses.
• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Monitored progress of programs, using and applying programming documents, program directives and other program material.
• Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
• Created and presented data using MS Excel spreadsheets and other MS Office tools.
• Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings

Client: National Institute for Allergy and Infectious Diseases (NIAID)

• Served as NIH NIAD Program Manager of Electronic Document Records Management System (EDRMS) team, overseeing all Electronic Document Record Management System (EDRMS) projects. Served as point of contact for NIAID Office of Cyber Infrastructure and Computational Biology (OCICB) COR.
• Worked with COR to determine OCICB Line of Business categories for all EDRMS application development projects.
• Updated, maintained, reviewed, and communicated all financial information for the project and managed contract deliverables.
• Served as point of contact for NIAID Business Process Information Management Branch (BPIMB) Branch Chief to communicate EDRMS project related information. Worked directly with government counterpart EDRMS Program Manager to manage the pipeline of projects, active projects, and projects under development and deploying appropriate technology solutions.
• Worked with EDRMS teams on Open Text Content Server projects in a technical as well as managerial capacity. Worked with Project Leads to ensure projects were staying within scope and timeframe. Worked with Project teams to provide technical guidance and support and assisted with any issues that surfaced during the Application Development process.
• Actively managed 65 CALIBRE employees and subcontractors on the project. Managed timekeeping, task management, staff forecasting, performance, and communicated policies
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Administered $8.7M Yearly budget and tracked expenses. Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
• Oversaw 10-15 projects each year from concept through final delivery.
• Devised tools and benchmarks to improve team performance and monitor production.
• Tracked and reported program results to NIAID OCICB CIO to facilitate change management activities.
• Monitored progress of EDRMS programs, using and applying programming documents, program directives and other program material.
• Interacted with NIAID customers and clients to identify business needs and requirements.
• Managed timekeeping, task management, staff forecasting, performance, and communicated policies
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Analyzed financial reporting systems and project schedules to proactively address potential problems.
• Defined responsibilities and roles of 65 team members.
• Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
• Provided team with coaching and direction.
• Closely collaborated with project members to identify and quickly address problems.
• Recruited, hired and supervised resources to staff project team.
• Implemented actions to mitigate risk by developing contingency and avoidance strategies.

Client: National Institute for Allergy and Infectious Diseases (NIAID)

• Led several NIH NIAD teams in developing repository and document management systems, scalable business operations process improvement automated workflows, and dashboard applications
• Worked with the customer to define requirements, assisting in overall design, scalable business operations process reengineering for automated workflow applications, managing software development and requirements, coordinating all levels of application testing, QA, training, and post-implementation management and support
• Provided guidance to developers to verify the applications were developed according to requirements and business operations processes were correctly mapped to automated workflows
• Oversaw entire projects to develop project timelines, verified that deadlines were met, corresponded with clients during testing and user training, verified that projects stayed within scope and that final products were delivered successfully
• Successfully deployed several applications with development teams.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Directed 3-4 simultaneous projects each year.
• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Tracked and reported program results to customers and stakeholders to facilitate change management activities.
• Served as Project Lead for NIAID to design and develop automated workflow applications to streamline processes using OpenText Content Server (formerly LiveLink) technology
• Led application development teams while working with data scientists and investigators to gather requirements and implement solutions.
• Set up and managed team meetings.

Client: National Institute on Neurological Disorders and Stroke (NINDS)

• Supervised NINDS Project Manager, communicating corporate policies and procedures, financial tracking and estimating and problem solving
• Effectively managed client relationship by ensuring quality work products, budget tracking and forecasting, staffing, risk management, employee development, and performance reviews.

Client: National Institute on Deafness and Other Communication Disorders (NIDCD)

• Worked with NIDCD staff to streamline their reporting process to become more efficient and to re-tool their reports to provide more information for NIDCD Council sessions
• Converted Council report generation process from Crystal Reports to an Excel VBA macro
• Using Visual Basic code through Microsoft Excel Macro, re-developed NIDCD Council reports to retrieve data in a more meaningful way and to give staff the ability to rely use automation for updating reports
• Served as Project Manager and analyst on a document discovery project for NIDCD using Active Navigation software
• Produced project plan and timeline for the engagement
• Produced requirements analysis, design document, and training materials
• Worked with NIDCD IT staff to install and utilize Active Navigation software
• Trained IT staff at NIDCD to install, index, evaluate, and create classifications on additional data stores in their repository.

Client: National Institute on Drug Abuse (NIDA)

• Assisted database and Livelink staff in coordinating their efforts in server consolidation and Livelink Simplification Plan
• Worked with IMC staff that support NIDA in completing and updating security documentation and maintenance documentation
• Developed requirements documents, test scripts, and test plans for customized modules to Livelink Document Management tool
• Performed testing and documentation for implementation of customized modules
• Supported and managed the Oracle data warehouse for NIDA Clinical Data Repository
• Maintained and ran Oracle SQL Scripts for loading clinical data through the Extract, Transform, and Load process of the data warehouse
• Responsible for running and maintaining Visual Basic code that is used to create SQL scripts and XML data files used in the data warehouse load process
• Served as lead developer in upgrading MicroStrategy software for the Executive Information System (EIS).

• Managed multiple schedules
• Created daily routines with built-in flexibility
• Managed budgets
• Provided quality assurance

• Developed the Freedom of Information, Privacy, and Classification System (FREEDOMS)
• Planned and implemented Joint Application Development sessions with FPC personnel
• Designed the FREEDOMS Oracle database and the FREEDOMS Graphical User Interface
• Developed an automated help system and assisted in developing a training manual and training schedule for the FREEDOMS users.

• Developed and Implemented the State Department Transportation and Tracking System (STATS) for the Transportation Division of the U.S
• Department of State
• Performed requirements, design, development and implementation of the Budget and Fiscal (B&F) sub-system of STATS
• Developed data entry and query screens for end users of the system using an Oracle RDBMS and using Oracle's SQLForms, SQLPlus, and PL/SQL throughout development of this system
• Deployed B&F at two international sites, providing training and user support.