Karen Marable-Wilson
Memphis,TN
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
Work History
General Manager
Manhattan Sports Bar & Lounge
08.2021 - Current
- Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
- Manage a diverse team of 20 professionals, fostering a positive work environment and high employee satisfaction.
- Develop and implemented strategies to increase sales and profitability.
- Cultivate a strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Inventory Manager
City Gear LLC
10.2017 - 12.2020
- Created and updated regular inventory reports and records.
- Exceeded and maintained a shrink goal of .60% by obtaining a .47% shrink goal
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for inventory management.
- Monitored inventory levels to confirm compliance with company policy.
Accounts Payable Analyst
City Gear LLC
08.2015 - 08.2017
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Maintained UPRR ledger for period close
- Processed credits from vendors
Inventory Analyst
City Gear LLC
08.2013 - 08.2015
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
- Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
- Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Warehouse Team Lead
City Gear LLC
10.2011 - 08.2013
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
- Improved order accuracy through diligent quality control checks and thorough communication with team members.
- Enhanced warehouse efficiency by implementing streamlined processes and optimizing team workflows.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Monitored performance and safety practices of 10-person warehouse staff.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Administrative Skills
- Verbal and written communication
Timeline
General Manager
Manhattan Sports Bar & Lounge
08.2021 - Current
Inventory Manager
City Gear LLC
10.2017 - 12.2020
Accounts Payable Analyst
City Gear LLC
08.2015 - 08.2017
Inventory Analyst
City Gear LLC
08.2013 - 08.2015
Warehouse Team Lead
City Gear LLC
10.2011 - 08.2013
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