Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen McCrary

Piedmont,SC

Summary

Experienced professional seeking an opportunity to use my skills and background in title administration. I am results-driven and passionate about giving my very best to assist organizations with their short- and long-term goals. I have over 25 years of experience working in numerous sales capacities, over 10 years of experience in marketing and advertising, and I have spent the last 7 years working in automotive title processing and administration in the auto auction, commercial auto leasing, and car dealership industry. I have had the opportunity to spend time at home with my children and re enter the workforce with great success. I am extremely focused and detail-oriented, with the ability to work alone or in a team environment.

Overview

6
6
years of professional experience

Work History

Office Manager and Title Coordinator

L&W Auto Sales
Williamston, South Carolina
05.2023 - Current
  • Managed daily office operations for a small BHPH auto sales dealership.
  • Handled all posting of payments and repairs to client accounts.
  • Assisted in managing delinquent accounts, collections and repossessions.
  • Managed new inventory in Frazer software, and prepared inventory for the sales line, including photography of units and posting on the company website.
  • Received repossessions back into inventory, and processed insurance total loss for payoff.
  • Processed all titles for car sales, including in-house financing, outside financing, and cash sales. Processed all titles for car purchases from auctions, customer trade-ins, and dealer-to-dealer transactions through DDI for title reassignment.
  • Worked with the DMV to effectively solve issues with titles concerning mileage issues, salvage titles, title brands, and NMVTIS regulations.
  • Posted parts and labor expenses from the service department, and assisted with pricing units for sale.
  • Assigned inventory and sold units to the GPS database.
  • Performed general accounting duties as they pertained to month-end, balanced petty cash, and reconciled monthly bank statements.
  • Managed floor plans for the dealership with AFC Funding and AutoBank Floorplan.

Client Administrator

Pro Leasing Services LLC
Sterling Heights, MI
10.2022 - 03.2023
  • Titling and plating of purchased vehicles, both new and used for lease contracts with Pro Leasing Services client base. The majority are out-of-state transactions.
  • Working with DMV's and title service companies across the nation to ensure proper forms are accurate and complete in order to transfer assignment of titles and
  • Knowledge of documents and forms needed for title transfer in multiple states, as well as keeping updated on changing laws in multiple states in order to process paperwork in a timely and accurate manner.
  • Knowledge of MS Office suites, AS 400, and industry specific software.
  • Process title corrections when needed for lien satisfaction, POA, and missing forms.
  • Obtain duplicate titles if needed.
  • Prepare invoices for customer base upon completion of securing reassignments and plating.
  • Strong communication and follow up with clients.
  • Self-motivated and able to effectively prioritize tasks and organize schedule.
  • Work remote from South Carolina.

Lease Title Administrator

Stanley Autenrieth Auction Group
Williamston, SC
02.2019 - 10.2022
  • Worked in wholesale titles for a dealer only auto auction in South Carolina and Indiana. Working closely with numerous automotive finance and lease companies, I was responsible for receiving over 350 auto titles from across 50 states per month, and preparing titles to sell in auction sales, both online and in live auctions. Responsibilities included manifesting daily receipt of titles, entering title information into a shared AS400 database, and checking all titles for accuracy. In addition, I was responsible for POA affidavits, repossession affidavits, and other addendums required for each title. I worked as the liaison between the auction and the finance/lease company, and was authorized to sign as an agent for those companies. In addition to the core competency of my job, I also performed the following duties:
  • Process auto titles across 50 states, keeping current knowledge with laws and regulations.
  • Assisted with floor plan financing
  • Worked with dealers on post inspection and arbitration of purchased units.
  • Worked with local law enforcement and clients on vehicle VIN inspections. Prepared necessary paperwork to support findings and process removal of inaccurate information on AutoCheck records.
  • Processed dealer payments, seller titles and disbursed seller checks.
  • Worked in an extremely busy environment where attention to detail was a must.
  • Maintained regular communications with clients to discuss and resolve issues.
  • Performed title searches, ordered reports and obtained clearance documents.
  • Processed and maintained title files, implementing security measures to protect data.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

TL Hanna High School
Anderson SC
05.1985

Skills

  • Reporting and document management
  • Title examination
  • Excellent researching abilities
  • Microsoft Office
  • AS400 proficient
  • Impeccable attention to detail
  • Proofreading and editing
  • Data entry
  • Organization
  • Communication
  • Notary Public
  • Planning & organizing
  • Relationship building
  • Industry specific software Frazer and DDI
  • Title processing

Timeline

Office Manager and Title Coordinator

L&W Auto Sales
05.2023 - Current

Client Administrator

Pro Leasing Services LLC
10.2022 - 03.2023

Lease Title Administrator

Stanley Autenrieth Auction Group
02.2019 - 10.2022

High School Diploma -

TL Hanna High School

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