Karen McKiernan
Saginaw
Summary
Proven leader at Flying J Travel Center, adept in cash handling and fostering team growth through effective training and mentoring. Excelled in creating a welcoming customer environment and resolving issues efficiently. Demonstrated dependability and strong managerial support, enhancing team performance and customer satisfaction.
Dependable and positive individual with knack for customer service and team collaboration. Possesses foundational understanding of point-of-sale systems and transaction management, along with strong cash-handling skills. Aims to enhance customer satisfaction and streamline checkout processes.
Overview
1
1
year of professional experience
Work History
Deli/Lead Cashier
Flying J Travel Center
12.2023 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Education
High School Diploma -
Walled Lake Western High School
Walled Lake, MI05-1997
Skills
- Training and coaching
- Customer assistance
- Training and mentoring
- Point of sale operation
- Issue resolution
- Dependability
Timeline
Deli/Lead Cashier
Flying J Travel Center
12.2023 - Current
High School Diploma -
Walled Lake Western High School
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