Karen McKinnis
Data Entry Specialist
Phoenix,AZ
Summary
An independent professional with over ten years of experience in successfully performing a variety of data entry and clerical tasks seeks employment. Possess accurate typing and ten key skills, excellent written and verbal skills combined with a strong desire to work hard, and perform well.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Gray Wolf Construction
Phoenix, AZ
01.2004 - 01.2010
- Respond to incoming phone calls, text messages and emails from customers and vendors
- Update employee records
- Appointment setting
- Track and follow up on customer complaints
- Errands and parts running
Re-pricing Unit Auditor
USA Managed Care
Phoenix, AZ
11.1998 - 01.2004
- Maintain employee activity logs and prepare accuracy reports
- Update training and procedural manuals
- Identify employee’s that need additional training
- Follow up with internal and external customer complaints
- Monitor accuracy of data entry and contract interpretation for all employees in re-pricing department
- Retrieve data for informational purposes
- Audit electronic submissions for accuracy and completeness
- Respond to requests for information and statistics
Sales Associate
Nu-Way Realty
Phoenix, AZ
04.1996 - 11.1998
- Help clients understand property sales rules and regulations
- Hold open houses and show clients how to sell their property
- Preparation of legal documents, listings and sales contracts
- Co-ordinate property closings and document signing
Claim Processor
Principal Financial Group
Phoenix, AZ
03.1988 - 12.1995
- Input data accurately and efficiently
- Update records and information
- Compare documents with source documents
- Meet or exceed daily production quota
- Help with mail room duties as required
Education
Real Estate License - Real Estate Sales
Arizona School of Real Estate
Scottsdale, AZGeneral Diploma - General Studies
Durango High School
Durango, CO 09.1972 - 05.1973
Skills
MS Wordundefined
Timeline
Administrative Assistant
Gray Wolf Construction
01.2004 - 01.2010
Re-pricing Unit Auditor
USA Managed Care
11.1998 - 01.2004
Sales Associate
Nu-Way Realty
04.1996 - 11.1998
Claim Processor
Principal Financial Group
03.1988 - 12.1995
General Diploma - General Studies
Durango High School
09.1972 - 05.1973
Real Estate License - Real Estate Sales
Arizona School of Real Estate
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