Karen McQuaid
Chisago City,MN
Summary
Dynamic and accomplished professional with an exceptional work ethic and a proven ability to surpass expectations. Adept at management, project development, and organizational tasks across diverse cultural settings. With over a decade of experience in customer service, teaching, and administrative roles, Karen is skilled in data management, archiving, and utilizing AI tools to optimize workflows. Her global experiences in Ireland, England, South Korea, the Czech Republic, and the U.S. have honed her ability to adapt to varied cultural nuances, while her fitness pursuits have instilled discipline, resilience, and an unparalleled commitment to excellence.
Overview
9
9
years of professional experience
Work History
Teacher
Meridian International School
Prague
10.2017 - 07.2019
- Designed and implemented comprehensive curricula for international students
- Utilized critical thinking to identify and address diverse learning needs
Digital Tourism Specialist
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Prague
04.2019 - 06.2019
- Managed CRM systems and logged case studies to enhance customer relations
- Provided tailored product recommendations to meet specific client needs
- Delivered exceptional customer experiences, fostering long-term relationships
- Tracked and benchmarked market trends and competitor data
Director and Producer
The Act
Prague
11.2018 - 03.2019
- Directed and produced a sold-out play, raising 50,000Kc for charity
- Coordinated auditions, casting, and weekly rehearsals with a diverse cast
- Developed and executed fundraising strategies and managed budgets
Staff Support
Boulder Creek Steakhouse
New York
09.2015 - 06.2018
- Supervised a team of 15-25 employees, ensuring high standards in a fast-paced environment
- Enhanced customer satisfaction through conflict resolution and team leadership
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
Teacher
Bewegung
Seoul, South Korea
03.2013 - 02.2014
- Created interactive lesson plans for young learners, focusing on personal and social development
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Supervisor
Spud-u-like
Newcastle-Upon-Tyne
09.2010 - 02.2011
- Oversaw daily operations and enforced compliance with health and hygiene standards
- Implemented forward planning and time management strategies to optimize productivity
Production Stage Manager
- Planned and executed theater productions, managing teams of up to 25 performers.
- Oversaw logistics, including props, lighting, sound systems, and stage sets.
- Managed scheduling and communication for cast, crew, and production team to maintain timeline adherence.
- Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Sports Coach
, USA
- Coordinated and conducted sports camps for children aged 3-16, inspiring confidence and motivation
Art Teacher
Abrakadoodle
Minneapolis
- Directed art and craft programs for children of varied abilities and backgrounds
Education
Bachelor of Science - Geography & Sport Management
Northumbria University
Newcastle-upon-Tyne01.2009
Skills
- Microsoft Office Suite
- CRM tools
- AI workflow optimization
- Flexibility In Changing Environments
- Team Collaboration
- Cultural competence
- Emotional Intelligence
- Reliability
- Consistent Self-Management
- Strong work ethic
- Resilience
- Spreadsheet development
- Database entry
- Project management
- Microsoft Excel
- Customer Engagement
References
Available upon request.
Volunteerworkandinterests
- Advocated for community development through fundraising and activism.
- Fitness enthusiast with a disciplined approach to achieving goals.
References
References available upon request.
Timeline
Digital Tourism Specialist
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04.2019 - 06.2019
Director and Producer
The Act
11.2018 - 03.2019
Teacher
Meridian International School
10.2017 - 07.2019
Staff Support
Boulder Creek Steakhouse
09.2015 - 06.2018
Teacher
Bewegung
03.2013 - 02.2014
Supervisor
Spud-u-like
09.2010 - 02.2011
Production Stage Manager
Sports Coach
Art Teacher
Abrakadoodle
Bachelor of Science - Geography & Sport Management
Northumbria University
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