Karen Metcalf
Tulsa,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Educator position. Ready to help team achieve company goals.
Overview
35
35
years of professional experience
Work History
President
Southeast Service Company LLC
01.2023 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Reduced operational costs through strategic cost management initiatives.
Office Manager
M&M Tennis (LaFortune Park Tennis Center)
01.2011 - 03.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
System Security Administrator
American Airlines/SABRE/EDS
07.1988 - 03.2009
- Performed network troubleshooting to isolate and diagnose common problems.
- Developed security metrics and technical analysis to give insight into performance and trends.
- Worked with business partners to balance requirements, security and risk reduction.
- Engaged business and technology stakeholders to gather goals and requirements.
Ticket Office Associate
Tulsa Drillers
05.1995 - 09.2005
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine, and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided face to face interaction with customers wishing to purchase tickets.
Education
No Degree - Business Management
Tulsa Community College
Tulsa, OK12.1998
High School Diploma -
Union High School
Tulsa, OK05.1988
Skills
- Administrative Office Operations
- Business Administration
- Company Relations
- Articulate Communication
- Business Development
- Adaptable and Flexible
- Develop Business Structures
- Professional Integrity
- Operations Management
- Organizational Leadership
- Staff Training
- Leadership and People Development
Tennis
I've been playing tennis competitively for over 30 years. I have taught kids camps, juniors and special needs clinics. I'm the current Tulsa Director for Impact Team Tennis (formerly known as World Team Tennis.)
Timeline
President
Southeast Service Company LLC
01.2023 - Current
Office Manager
M&M Tennis (LaFortune Park Tennis Center)
01.2011 - 03.2020
Ticket Office Associate
Tulsa Drillers
05.1995 - 09.2005
System Security Administrator
American Airlines/SABRE/EDS
07.1988 - 03.2009
No Degree - Business Management
Tulsa Community College
High School Diploma -
Union High School
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