KAREN MIERES MELGAREJO
Toms River,New Jersey
Summary
Focused Waitress Supervisor with outstanding history of handling busy restaurants! Thanks to my 12 years of experience I am able to give customers a magnificent dining experience while maintaining accuracy, efficiency and professionalism in high-traffic times.
Overview
7
7
years of professional experience
Work History
Waitress Supervisor
Island Beach Fish Company
Seaside Park, New Jersey
06.2024 - Current
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
- Coordinated catering services for special events such as weddings or corporate functions.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Monitored cash register operations during shifts for accuracy of transactions.
Waitress
Turning Point West
Toms River, NJ
10.2023 - Current
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees to perform duties.
Waitress
Made2Order
Florida Keys
07.2017 - 10.2023
Education
Ridge High School
Basking Ridge, NJ01-2013
Skills
- Leadership
- Customer Service
- Adaptability
- Fast Learner
- Communication
- Effective Time Management
- Problem-solving
Languages
- Spanish
- English
References
- Katie Bums - IBFC, (732) 644-4448
- Laura Wilson - Turning Point, (732) 322-3293
- Chef David Fulmer - Made 2 Order, (305) 304-3883
Timeline
Waitress Supervisor
Island Beach Fish Company
06.2024 - Current
Waitress
Turning Point West
10.2023 - Current
Waitress
Made2Order
07.2017 - 10.2023
Ridge High School