Karen Mikhael
Hale,MI
Summary
Customer service professional skilled in problem-solving and enhancing customer satisfaction. Creates customized artwork with a focus on quality and detail. Strong work ethic and adaptability support effective independent work and rapid skill acquisition. Demonstrated ability to thrive under pressure and adapt to new challenges, contributing positively to organizational branding.
Overview
26
26
years of professional experience
Work History
Hatch chicks, sort sell, and customer service
Feathered friends
Hale, Michigan
02.2025 - Current
- Resolved customer issues with knowledgeable and friendly service, enhancing satisfaction.
- Executed quality control on egg sorting and ensured hatching of healthy chicks.
Design, Artist
Treasured Ooaks
Hale, MI
06.2011 - 05.2026
- Delivered customized artwork aligned with client requirements, ensuring adherence to professional quality standards.
Custom memory Jewelry
Treasured Tailsha
Hale, Michigan
01.2000 - 06.2011
- Resolved customer issues with knowledgeable and friendly service, enhancing satisfaction and loyalty.
- Designed custom memory jewelry, creating unique and personal pieces for clients.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
cashier, opem -close
Party and Food
Oscoda, Michigan
01.2000 - 08.2001
- Processed customer transactions efficiently at a busy food and party supply store.
Education
Bachelor of Arts - Design
Kendall College
Grand Rapids, MI06-1992
High School Diploma -
Alpena High School
Alpena06-1988
Skills
- Product sorting
- Sales transactions
- Customer relationship management
- Customer relations
- Quality control
- Product display
- Packaging design
- Operational support
- Process improvement
- Attention to detail
- Recordkeeping
- Time management
- Multitasking
- Problem solving
- Problem resolution
- Conflict resolution
- Organizational skills
- Calm under pressure
- Dependable and responsible
- Effective communication
Affiliations
- With two decades of experience in running my own online business, I have developed a comprehensive understanding of the industry's dynamics. This journey has not only honed my skills in managing various aspects of the business, but it has also taught me how to effectively navigate challenges and build strong relationships with clients and partners. My ability to connect with people and address their needs has been a key factor in my long-term success.
Timeline
Hatch chicks, sort sell, and customer service
Feathered friends
02.2025 - Current
Design, Artist
Treasured Ooaks
06.2011 - 05.2026
Custom memory Jewelry
Treasured Tailsha
01.2000 - 06.2011
cashier, opem -close
Party and Food
01.2000 - 08.2001
Bachelor of Arts - Design
Kendall College
High School Diploma -
Alpena High School