Summary
Work History
Education
Skills
Timeline
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Karen Miller

Cairo,GA

Summary

Enhanced customer satisfaction through tailored loan solutions and exceptional service. Skilled in database management and process improvement, ensuring compliance and accuracy in all transactions while fostering trust and loyalty among clients.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Loan Officer

United National Bank
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.

Insurance Agent

Delta Life Insurance
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Education

Cairo High School
Cairo

Skills

  • Database management
  • Relationship building and management
  • Documentation review
  • Financial advising
  • Microsoft office
  • Data entry
  • Oral and written comprehension
  • Process improvement
  • Team Building

Timeline

Loan Officer

United National Bank

Insurance Agent

Delta Life Insurance

Cairo High School

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Karen Miller