Summary
Overview
Work History
Education
Skills
Volunteer Experience
Application
Timeline
Generic

Karen Molina

Hayward

Summary

I am writing to express my strong interest in the Front Desk Associate position at Community Center Fruitridge. With my background in customer service during events at Community Center Elk Grove and as a Front Desk Assistant at 24hr Fitness, I am excited to be considered for this opportunity. In my most recent role at 24hrs Fitness, I consistently delivered quality service to members of the club who checked in, scanned their barcode, and had any concerns with the service they were receiving. I believe that my experience making guests feel welcomed and escalating any concerns to the manager make me a strong fit for this role. Key qualifications that I bring to the position include: Exceptional Communication: I have a strong ability to communicate effectively with guests ensuring a positive and welcoming atmosphere at the front desk. Attention to Detail: I am meticulous when it comes to accuracy in guest registration and keeping the front desk area clean and presentable. Computer Proficiency: I am well-versed in using phone applications and barcode scanning for front desk operations. I am attracted to the Community Center Fruitridge because of its reputation for excellence in hosting local community events for underserved communities. I am eager to contribute to this team and help maintain the high standards that guests have come to expect.

Overview

2
2
years of professional experience

Work History

Events Coordination Assistant

Community Center Elk Grove
Elk Grove
01.2023 - Current
  • Assisted in serving refreshments for students and attendees during community events.
  • Greeted members/ guests as they enter and exit the center for community events.
  • Coordinated support to facilitate general office operations.
  • Supported senior managers in developing strategies for upcoming initiatives.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted with set up for social events and food deliveries.
  • Researched new technologies that could improve workflows or operations.
  • Maintained positive working relationship with fellow staff and management.
  • Performed photocopying, data entry, and communication distribution for private and public events.

Summer Front Desk Associate

24 hrs Fitness
Hayward
06.2023 - 08.2024
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our a personalized and inclusive fitness experience by connecting with members on the club floor as they check in.
  • Ensure front desk area is organized and clutter free.
  • Assist club members in scanning their apps to check in to the club.

Education

Connecting Elk Grove Day Program -

Connecting Elk Grove Day Program
Elk Grove, California
10.2024

High School Diploma -

Elk Grove Specialized School
Elk Grove, California
05.2024

Skills

  • IPhone
  • Data entry
  • Time management
  • Online research
  • Flexibility and adaptability
  • Fast learner
  • Billing and coding
  • Android
  • Tablet
  • Barcode scanning
  • Reservations
  • Decision-making
  • Task prioritization

Volunteer Experience

Community Center Elk Grove, Elk Grove, California, Events Coordination Assistant, 01/01/23, Present, Assisted in serving refreshments for students and attendees during community events., Greeted members/guests as they enter and exit the center for community events.

Application

04/14/25, Jason Cooper, Community Center Fruitridge, 678 65th Street, Oakland, CA, 95817, I am writing to express my strong interest in the Front Desk Associate position at Community Center Fruitridge., Front Desk Assistant, 24hr Fitness, In my most recent role at 24hrs Fitness, I consistently delivered quality service to members of the club who checked in, scanned their barcode, and had any concerns with the service they were receiving., Events Coordination Assistant, Community Center Elk Grove, I have a background in customer service during events., Exceptional Communication: I have a strong ability to communicate effectively with guests ensuring a positive and welcoming atmosphere at the front desk., Attention to Detail: I am meticulous when it comes to accuracy in guest registration and keeping the front desk area clean and presentable., Computer Proficiency: I am well-versed in using phone applications and barcode scanning for front desk operations., I am attracted to the Community Center Fruitridge because of its reputation for excellence in hosting local community events for underserved communities. I am eager to contribute to this team and help maintain the high standards that guests have come to expect.

Timeline

Summer Front Desk Associate

24 hrs Fitness
06.2023 - 08.2024

Events Coordination Assistant

Community Center Elk Grove
01.2023 - Current

Connecting Elk Grove Day Program -

Connecting Elk Grove Day Program

High School Diploma -

Elk Grove Specialized School
Karen Molina