Karen Morales
Bryan,United States
Summary
Customer-service driven professional with front desk and scheduling experience, excellent communication skills, and the ability to multitask in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Teacher Assistant
Texas A&M University
Bryan, Texas
09.2023 - 09.2025
- Communicated effectively with parents and staff regarding children’s needs and daily activities.
- Supported children’s social, emotional, and behavioral development through positive guidance and redirection.
- Maintained a clean, organized, and sanitary classroom in compliance with health and safety regulations.
Healthcare Service Representative
Kelsey-Seybold
College Station, Texas
09.2021 - 09.2023
- Managed high-volume inbound and outbound calls to schedule, confirm, and reschedule appointments.
- Maintained confidentiality by following HIPPA and followed company policies.
- Collaborated with staff and departments to ensure smooth daily operations.
Garden Associate
Walmart
College Station, TX
07.2017 - 09.2021
- Operated cash registers accurately, handling cash, credit, and digital payments.
- Maintained inventory of garden supplies and products.
- Adapted quickly in a fast-paced retail environment.
Education
Certification - Massage Therapy
Houston School Of Massage
Houston, TX12.2022
High School Diploma -
James Earl Rudder High School
Bryan, TX05.2017
Skills
- Communication
- Conflict resolution
- Appointment scheduling
- Data entry and accuracy
- Customer service
- Time management
Timeline
Teacher Assistant
Texas A&M University
09.2023 - 09.2025
Healthcare Service Representative
Kelsey-Seybold
09.2021 - 09.2023
Garden Associate
Walmart
07.2017 - 09.2021
Certification - Massage Therapy
Houston School Of Massage
High School Diploma -
James Earl Rudder High School