Karen Morales
Los Angeles,CA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader.
Overview
32
32
years of professional experience
Work History
Supervisor
Contemporary services corporation
Northridge, CA
06.1994 - Current
- Supervised event staff to ensure compliance with safety protocols and procedures.
- Coordinated schedules and assignments for personnel across various events.
- Trained new employees on company policies and customer service standards.
- Managed inventory of supplies needed for event operations and staffing.
- Communicated with clients to understand their needs and expectations for events.
- Implemented best practices for crowd management during large gatherings.
- Resolved conflicts among staff to promote a positive work environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised around 1,000 employees in daily operations.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Floor leader
Party City
Los Angeles, California
10.2017 - 03.2025
- Supervised daily store operations and maintained high customer service standards.
- Handled customer returns and exchanges
- Coordinated seasonal displays to enhance visual merchandising throughout the store.
- Maintained cleanliness of store throughout the day.
- Monitored store operations to ensure that all areas are properly stocked with merchandise.
Store Manager
Santa plus
Los Angeles
11.1997 - 07.2009
- Managed daily operations and staff scheduling for retail store.
- Oversaw inventory management.
- Trained employees on store procedures.
- Handled nightly reports and cash handling.
- Coordinated with vendors to maintain optimal stock levels.
- Processed pictures and put together packages.
- Captured family photos.
Skills
- Event coordination
- Inventory management
- Staff training
- Exceptional customer skills
Timeline
Floor leader
Party City
10.2017 - 03.2025
Store Manager
Santa plus
11.1997 - 07.2009
Supervisor
Contemporary services corporation
06.1994 - Current