Summary
Overview
Work History
Education
Skills
Timeline
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Karen Mosquera

Elmsford,NY

Summary

Dynamic and dedicated professional with extensive experience at Ramen Musashi, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through attentive service and effective complaint handling. Adept at thriving in high-pressure environments while maintaining a clean and welcoming dining atmosphere.

Overview

2
2
years of professional experience

Work History

Waitress

Ramen Musashi
816 White Plains Rd, Scarsdale NY 10583
04.2024 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.

Host

Lombardos Pizza Bar & Restaurant
1203 Mamaroneck Ave. White Plains NY 10605
01.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Alexander Hamilton High School
98 S Goodwin Ave, Elmsford NY 10523

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Safe food handling
  • Handling complaints
  • Menu recommendations

Timeline

Waitress

Ramen Musashi
04.2024 - Current

Host

Lombardos Pizza Bar & Restaurant
01.2023 - 02.2024

Alexander Hamilton High School