Karen Nielsen
Orlando,FL
Summary
Proven leader with extensive experience as General Manager at McCoPo McDonalds, where I spearheaded strategic business plans and significantly improved productivity. Expert in inventory control and budget allocation, I excel in staff training and development, fostering a team-oriented environment. Achieved measurable success in operational efficiency and customer satisfaction, demonstrating exceptional branding and interpersonal skills.
Overview
29
29
years of professional experience
Work History
General Manager
McCoPo McDonalds
Orlando, FL
06.2010 - 12.2024
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored progress by establishing plans, budgets and measuring results.
- Supervised employees through planning, assignments, and direction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Shift Manager
Jonco Mcdonalds
Orlando, FL
03.1996 - 05.2010
- Identified needs of customers promptly and efficiently.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Inspected work areas regularly for cleanliness and organization standards.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Managed daily cash intake by counting out registers and tabulating profits.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Education
High School Diploma -
Career Online High School
06-2017
Skills
- Branding
- Advertising and marketing
- Sales
- Budget allocation
- Staff training and development
- Team player
- Inventory control
- Goal setting
Timeline
General Manager
McCoPo McDonalds
06.2010 - 12.2024
Shift Manager
Jonco Mcdonalds
03.1996 - 05.2010
High School Diploma -
Career Online High School
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