Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Attentive caretaker with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.
Hi, I’m
Karen Noriega
Summerville,SC
Summary
Overview
6
years of professional experience
1
Certification
Work History
Tiki Taco
Server
08.2022 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked guests' identification before serving alcoholic beverages.
Mecklenburg
Waterproofer
06.2021 - 06.2022
Job overview
- Prepared and applied construction materials to build structures or fill gaps.
- Worked hard machinery Boom Lifts, Lifts, and Scaffoldings.
- Loaded and carried materials to facilitate transport at construction sites.
- Adhered to EPA and OSHA regulations.
- Maintained proper handling, storage, mixing, and application procedures when working with detergents and chemicals.
- Loaded and carried materials to facilitate transport at construction sites
Family Garduza
Family Nanny
01.2018 - 05.2021
Job overview
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Involved children in caring for household pets and chores.
- Transported children safely to school, activities and appointments on time.
Summer Jobs
House Painter
06.2019 - 08.2019
Job overview
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Used sandpaper to scrape walls and other surfaces to remove old paint.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Tru By Hilton
Summer Housekeeper
06.2018 - 08.2018
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Changed bed linens and collected soiled linens for cleaning.
Education
R.B High SchoolNorth Charleston
High School Diploma
06.2021
University Overview
- Awarded A&B Honor roll
- Awarded Kitty Hawk Award ROTC
- Awarded NASA Destination Space Satellite Certification
- Awarded JROTC 4-Year Completion Certificate
- Relevant Coursework: Latin Language Completion Certificate
- Nacional BETA Club, Kitty Hawk, & Student Council Member
- Extracurricular Activities: FoodBank Community Service
Skills
- Safety Regulations
- Regulatory Compliance
- Quality Control
- Course Suggestions
- Newborn Care
- Pediatric CPR, AED, & First Aid
- Age-Appropriate Recreational Activities
- Guest Service & Support
- Self-Confidence Development
Certification
Pediatric CPR, First Aid, & AED Certification
TIPS Alcohol and Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Latin
Professional Working
Korean
Limited Working
Portuguese
Limited Working
French
Limited Working
Timeline
Server
Tiki Taco
08.2022 - Current
Waterproofer
Mecklenburg
06.2021 - 06.2022
House Painter
Summer Jobs
06.2019 - 08.2019
Summer Housekeeper
Tru By Hilton
06.2018 - 08.2018
Family Nanny
Family Garduza
01.2018 - 05.2021
R.B High School
High School Diploma
Pediatric CPR, First Aid, & AED Certification
TIPS Alcohol and Food Handler Certification
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