Karen Novak
Manville,NJ
Overview
32
32
years of professional experience
Work History
Mortgage Customer Service Representative
Somerset Regal Bank
Bound Brook, NJ
03.2003 - 06.2026
- Managed complex tax and insurance escrow accounts, ensuring accurate disbursements and strict compliance with banking regulations.
- Accurately processed, reviewed, and loaded new loan data into the banking system to facilitate seamless onboarding.
- Maintained and updated critical property tax and insurance documentation for a diverse portfolio of mortgage accounts.
- Oversaw general ledger balancing and financial tracking to ensure accounting precision.
- Provided high-quality front-desk reception support, greeting clients and directing inquiries to appropriate departments.
Cashier / Returns Associate
TJ Maxx
Bridgewater, NJ
08.2025 - Current
- Deliver efficient and friendly front-end customer service, processing purchases, exchanges, and complex returns.
- Receive, unbox, and process incoming freight from delivery trucks, verifying inventory accuracy.
- Maintain store visual standards utilizing the "facing" method to organize and presentation-straighten products on shelves and clothing racks.
Cashier / Returns Associate
Walmart
Piscataway & Manville, NJ
12.2011 - 07.2022
- Executed high-volume point-of-sale customer transactions with accuracy, cash drawer accountability, and speed.
- Assisted, guided, and troubleshot issues for shoppers utilizing self-checkout kiosks to optimize front-end traffic flow.
- Managed customer returns, assessed product condition, and efficiently restocked merchandise to the sales floor.
Warehouse Clerk
Standard Registry
Somerset, NJ
09.1994 - 02.2002
- Processed incoming customer bills, orders, and administrative documentation accurately.
- Managed package preparation, labeling, and shipping logistics to ensure timely distribution.
- Fielded inquiries and resolved logistics-related questions for clients with a high level of professionalism.
Timeline
Cashier / Returns Associate
TJ Maxx
08.2025 - Current
Cashier / Returns Associate
Walmart
12.2011 - 07.2022
Mortgage Customer Service Representative
Somerset Regal Bank
03.2003 - 06.2026
Warehouse Clerk
Standard Registry
09.1994 - 02.2002