Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Patino

Medical Assistant
Santa Rosa,CA

Summary

Friendly/bilingual Medical Assistant offering excellent skills in patient relations and office management. Skilled using ECW appointment scheduling system to manage over 50 patients weekly. Organized and accurate in managing patient flow. Excellent communication skills, both Spanish and English. Data entry skills and caregiving skills. Skills in setting up rooms for providers.

Overview

5
5
years of professional experience

Work History

Float Medical Assistant

Providence Health & Services
Santa Rosa, CA
06.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Provided direct patient care including wound dressing changes.

Medical Assistant

Santa Rosa Community Health Centers
Santa Rosa, CA
12.2021 - 06.2024
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Medical Receptionist

Santa Rosa Community Health Centers
Santa Rosa, CA
12.2021 - 12.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

Activities Assistant/Receptionist

Windsor Care Center Of Petaluma
Santa Rosa, CA
04.2020 - 12.2020
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Scheduled movies, entertainment and other special events.
  • Maintained master calendar and relevant records.
  • Planned, coordinated and implemented activities to address needs of participants with varying abilities.
  • Provided respectful mobility assistance to individuals needing extra support.

Barista

Starbucks
Santa Rosa, CA
10.2019 - 04.2020
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Constantly expanded personal knowledge of coffee styles and varieties.

Education

High School Diploma -

Roseland University Prep
Santa Rosa, CA
05-2020

Certified Medical Assistant

Petaluma Adult School
Santa Rosa, CA
Current

Skills

  • Patient Scheduling
  • Appointment Scheduling
  • Medical office administration
  • Patient calls
  • Payment collection
  • Patient Relations
  • Multitasking and Prioritization
  • Procedure Assistance

Timeline

Float Medical Assistant

Providence Health & Services
06.2024 - Current

Medical Assistant

Santa Rosa Community Health Centers
12.2021 - 06.2024

Medical Receptionist

Santa Rosa Community Health Centers
12.2021 - 12.2022

Activities Assistant/Receptionist

Windsor Care Center Of Petaluma
04.2020 - 12.2020

Barista

Starbucks
10.2019 - 04.2020

High School Diploma -

Roseland University Prep

Certified Medical Assistant

Petaluma Adult School

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Karen PatinoMedical Assistant