Nahrayjah Gordon
New Britain
Summary
Compassionate Medical Assistant experienced in direct patient care and medical office management. Achieved high patient satisfaction through strong communication and interpersonal skills while ensuring compliance with regulatory standards. Built trust and rapport with patients and staff, demonstrating a thorough understanding of medical sector requirements.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Float medical assistant
Starling Physicians
Rocky Hill
02.2025 - 12.2025
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and recorded patient medical histories accurately.
- Prepared examination rooms by ensuring cleanliness and necessary supplies.
- Administered basic clinical procedures such as vital signs measurement.
- Provided compassionate support to patients during visits and treatments.
- Maintained electronic health records with attention to detail and accuracy.
- Coordinated communication between patients and healthcare team members effectively.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments under physician guidance.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to confirm prescription refills for patients. to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Medical Assistant
Starling Physicians
Newington
04.2024 - 04.2024
- Administered injections, medications and treatments as directed by the physician.
- Assisted healthcare providers with patient examinations and treatments.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected and documented patient medical histories and vital signs accurately.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared examination rooms by ensuring cleanliness and necessary supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Provided support to patients during procedures, ensuring comfort and safety.
- Educated patients about treatment plans and medication instructions clearly.
- Educated patients about medications, procedures and physician's instructions.
- Coordinated communication between patients and medical staff effectively.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Managed patient records using electronic health record systems.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled patient appointments and confirmed upcoming visits with reminders.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assistant Diploma -
Lincoln Technical Institute
New Britain, CT 02.2024 - 10.2024
Skills
- Patient management
- Direct patient care
- Clinical procedures
- Vital signs measurement
- Venipuncture and phlebotomy
- Patient scheduling
- Medical records management
- Electronic health records
- EMR / EHR
- Medical coding
- Medical billing
- Insurance authorizations
- Regulatory compliance
- Chronic disease management
- Specimens collection and processing
- Specimen labeling
- Biometric screening
- Stress test administration
- Respiratory therapy functions
- Respiratory equipment training
- Traction equipment
- Orthopedic splints
- Procedure assistance
- Data entry accuracy
- Inventory management
- Restocking lab supplies
- Communication skills
- Team collaboration
- Detail orientation
- Problem resolution
- Time management
- Compassionate care
- Customer service
- Restocking lab supplies
- Direct patient care
- Electrodes placement
- Specimen labeling
- Insurance authorizations
- Customer service
Timeline
Float medical assistant
Starling Physicians
02.2025 - 12.2025
Medical Assistant
Starling Physicians
04.2024 - 04.2024
Medical Assistant Diploma -
Lincoln Technical Institute
02.2024 - 10.2024