Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Karen Patterson

Rochester,NY

Summary

Compassionate Developmental Support Professional with background in providing individualized care and life skill enhancement. Proficient in developing effective behavior management strategies, fostering personal growth, and ensuring safe and comfortable environments. Strengths include empathetic communication, strong problem-solving skills, and the ability to adapt to patient needs. Past roles have demonstrated a positive impact on client lives through improved self-sufficiency and overall well-being.

Overview

8
8
years of professional experience

Work History

Developmental Support Professional 3

NYS Office For People With Developmental Disabilities
Rochester, NY
07.2023 - Current
  • Field calls within the Grasshopper application with Team, and reaching out for assistance or guidance from AOD, depending upon the nature of the call.
  • Coordinate staffing with other homes throughout regions served while following mileage guidelines to provide staffing for homes in need.
  • Complete electronic fitness form for staff to determine fitness for duty and to ensure payment of time of service. Along with documenting refusals of mandates and FMLA usage, is identified.
  • Submitted end-of-shift call report to Administrator on Duty.
  • During downtime, assist with various tasks appointed by the Deputy Director.

Developmental Support Professional 2

NYS Office For People With Developmental Disabilities
Rochester, NY
06.2016 - 07.2023
  • Assigned to Rustic Village's program of 6 individuals in supportive living. Periodically assisted with supervision of homes in need.
  • Supervised and worked with staff to support individuals with personal daily living needs. Conducted assessments of client needs and developed plans for meeting those needs. Supported and encouraged individuals to participate in community involvement where they live and to also be active in self-advocacy.
  • Assist other IRAs with supervision and organization around Region 1, where there was a need.
  • Supervision and scheduling of Region 1 Pool, Respite, and Nursing Staff needs.
  • Helped with fiscal audits within the team.
  • Provided oversight and supervision of the District support team, completed times, and ensured completion of evaluations, along with training and mileage reimbursements.
  • Supervised several 5-12 bed IRA's through out my Career

Education

Associate of Science - Health Information Management

Monroe Community College
Rochester, NY
05-2004

Skills

  • Documentation And Reporting
  • Documentation skills
  • Attention to Detail
  • Team Collaboration
  • Organizational Skills
  • Effective Communication

Accomplishments

  • Received recognition for administering Heimlich technique for Service Recipient
  • Honored and recognized from Parent for Advocacy of Individual
  • Accomplishments for dual roles with the Greater Rochester Area Region throughout My Supervisor years

References

References available upon request.

Timeline

Developmental Support Professional 3

NYS Office For People With Developmental Disabilities
07.2023 - Current

Developmental Support Professional 2

NYS Office For People With Developmental Disabilities
06.2016 - 07.2023

Associate of Science - Health Information Management

Monroe Community College
Karen Patterson