Karen Pena
Houston
Summary
Sales Representative with a proven track record at GMET Communications LLC Cricket Wireless, excelling in customer relations and upselling techniques. Recognized for exceeding sales targets through strategic planning and exceptional interpersonal communication skills. Committed to delivering outstanding customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Representative
Gmet Communications Cricket Wireless
04.2023 - 03.2024
- Generated additional sales opportunities with upselling techniques.
- Providing customer satisfaction by addressing concerns, and providing service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Led training sessions for new sales representatives.
- Exceeded sales targets through effective planning and goal setting.
Hotel Intern
Doubletree By Hilton
10.2022 - 01.2023
- Participated in employee training programs to enhance professional skills for continuous career growth within the hospitality industry.
- Housekeeping, Engineering, Accounting, Sales & Marketing.
Education
High School Diploma -
Blanson CTE High School
Houston, TX06-2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Teamwork and collaboration
- Time management
- Listening skills
- Excellent people skills
- Reliable and punctual
- Upselling abilities
- Selling and upselling
Languages
English
Full Professional
Spanish
Full Professional
Sign Language
Elementary
Timeline
Sales Representative
Gmet Communications Cricket Wireless
04.2023 - 03.2024
Hotel Intern
Doubletree By Hilton
10.2022 - 01.2023
High School Diploma -
Blanson CTE High School
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