Karen Phillips
Syracuse,NY
Summary
Experienced, adaptable, loyal and resourceful professional with several years of experience in insurance operations which include 401K, accounting, cash management, and financial services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Accounts Payable Analyst
Equitable
Syracuse, NY
11.2021 - Current
- Ensuring adherence to vendor processing to Equitables policies and procedures
- Daily processing and balance pay cycle
- Administer Wires to company clients
- Review and pay medical fee reimbursements 401K Retirement Plan
Retirement Plan Account Manager
Equitable
Syracuse, NY
12.2018 - 11.2021
- Serves as primary contact for assigned plan sponsors and advisors for more complex cases
- Assist with compliance testing and filing of 5500 assuring assigned plans are in accordance with IRS and DOL
- Answering and servicing any needs with several different toll free lines while processing daily work
- Provide onboarding service for new plans and case resolution services
- Knowledge of 401K, 457 administrative systems
- ASPPA retirement plan fundamentals 1 and 2
Staff Accountant
Carrols
Syracuse, NY
06.2016 - 12.2018
- Reconcile payroll and AP check registers to the general ledger
- Prepare analysis and daily deposits including reviewing, reconciling and researching bank account
- Daily corporate deposit journal entries balancing to the general ledger
- Prepare and verify daily Nacha file submission
- Prepare month end cash journals to ensure bank balances are properly reconciled to the general ledger 401K
401K Plan Account Manager
Equitable
Syracuse, NY
01.2014 - 06.2016
- Provide case resolution services such as review, investigation, analyze and recommend resolution to complex service inquiries
- Manage product, systems and applicable IRS and DOL regulations
- Expert on Plan Sponsor and plan assisting the administrative duties sensitive to the 401K to meet the need and objectives of the client
- First-class customer service
NGS Finance
08.2013 - 10.2014
- Receive, validate and manage finance systems
- Daily audits and compliance with regulatory guidelines
- Resolve routine issues and SOPs
- Reconcile various system outputs
Insurance Accountant
Axa Equitable
Syracuse, NY
01.2009 - 12.2012
- Accurately process daily and monthly medical fee vendor invoices meeting the accounts payable deadline
- Assist with the Sox and auditors requests pulling and testing all necessary back up needed
- Support Group Pension reconciliations inputting and balancing daily accounts in effort for the reconciling service to balance at month end
- Process Bank transmission for Group Pension daily inputting figures pulled from reports from Document Direct
- Input journal entries and credit advices into the Peoplesoft System
- Perform quality review on travel and entertainment requests for accuracy and to ensure compliance with company policies and procedures
- Provide client assistance related to due diligence of unclaimed property and accounts payable support
- Maintain control of the American Express card holders for Axa submitting, canceling requests along with monitoring monthly expenses
Bank ReconcilerAxa EquitableNovember
01.2004 - 03.2009
- Balance MONY bank accounts daily to the general ledger
- Research paid discrepancies posted to journal entries, identify open items, monitor Ach’s, tax payments, EFT, reclaims, Intercompany transfers and NSF items
- Adhere to month end and quarter close deadlines
- Work closely with the outside business units to resolve and clear any open items
Business Develop Advocate
Advocate, Mutual Of NY
Syracuse, NY
02.2000 - 03.2003
- Manage agents and clients with assessment of service inquiries, appropriate course of action, resolution
- Perform case preparation, processing and servicing activities including proposals, letters and illustrations
- Maintain daily work flow
- Process death claims
- Customer
Education
Associates Degree - Business Administration
SUNY Morrisville
Skills
- Bank Statement Reconciliation
- Time Management
- Data Entry and 10-Key
- Data Analysis
- Record Reconciliation
- Precision and Accuracy
- Financial Calculation and Analysis
- Customer Relations
- Accounts Payable
- Attention to Detail
- Proactive and Self-Motivated
- Microsoft Office
Certification
Notary Public
Timeline
Accounts Payable Analyst
Equitable
11.2021 - Current
Retirement Plan Account Manager
Equitable
12.2018 - 11.2021
Staff Accountant
Carrols
06.2016 - 12.2018
401K Plan Account Manager
Equitable
01.2014 - 06.2016
NGS Finance
08.2013 - 10.2014
Insurance Accountant
Axa Equitable
01.2009 - 12.2012
Bank ReconcilerAxa EquitableNovember
01.2004 - 03.2009
Business Develop Advocate
Advocate, Mutual Of NY
02.2000 - 03.2003
Associates Degree - Business Administration
SUNY Morrisville
Similar Profiles
Kevin McCartanKevin McCartan
Learning and Development Lead Specialist at EquitableLearning and Development Lead Specialist at Equitable
BRIDGET ASANTE-ANSONGBRIDGET ASANTE-ANSONG
Lead Project Coordinator/Compliance at EquitableLead Project Coordinator/Compliance at Equitable
Benjamin CobbBenjamin Cobb
Financial Advisor at EquitableFinancial Advisor at Equitable
Samuel HawnSamuel Hawn
Financial Advisor at EquitableFinancial Advisor at Equitable
Tyler PattersonTyler Patterson
Housekeeping Aide at Van Duyn Center for Rehabilitation & NursingHousekeeping Aide at Van Duyn Center for Rehabilitation & Nursing