Karen Pierson
Melbourne,FL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. A strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
25
25
years of professional experience
Work History
Bartender/Restaurant Server
Hook and Eagle Tavern
Rockledge , FL
12.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
Server
Shells Seafood Restaurant
Melbourne, FL
08.2023 - 11.2023
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Bartender
Penny Annie’s
West Melbourne
04.2022 - 08.2023
- Serving the bar.
- Balancing and setting the registers and safe.
- Opening and closing of the store.
- Cleaning
- Cashier
- Stocking
- Cooking
Supervisor
Bealls Outlet
Melbourne, FL
09.2018 - 04.2022
- Balancing and setting the registers and safe, Opening and Closing of the store, Processing and Managing Truck delivery, Customer service, Cashier, Stocking, Merchandising, Credit Card Sales
Customer Service Leader/Cashier
Cumberland Farms
Melbourne, FL
03.2017 - 07.2018
- Customer service, Food preparation, Stocking, Inventory management, Lotto sales, Management paperwork
Customer Service Representative
Minuteman Press
Vero Beach, FL
07.2016 - 02.2017
- Project management, Negotiate pricing/Job costing, Accounts receivable
Cashier
Cumberland Farms
Vero Beach, FL
03.2016 - 06.2016
- Customer service, Food preparation, Stocking, Inventory management, Lotto sales
Business Owner/License Holder
Master Roofing & Repairs
Vero Beach, FL
10.2011 - 03.2016
- Bookkeeping, Creating job estimates, Invoicing, Maintaining insurance, Obtaining permits, Ordering materials, Managing/Organizing crews for jobs
Teller III
Bank United
Vero Beach, FL
11.2010 - 04.2011
- Processed deposits, cashed checks, and balanced cash drawer, Ensured that customers received prompt, polite, and efficient service, Balanced the vault cash daily, Maintained inventory of all negotiable items (cashier checks, money orders, traveler's checks) and teller bait money, Maintained and balanced the ATM, Ensured compliance with banking regulations, Performed assigned duties and covered other positions on a relief basis
Front Desk Clerk
Days Inn
Vero Beach, FL
02.2008 - 12.2008
- Guests check in/out, Taking reservations, Customer service, Room management, Billing
Teller lll
Riverside National Bank
Vero Beach, FL
10.2003 - 05.2006
- Processed deposits, cashed checks, and balanced cash drawer, Ensured that customers received prompt, polite, and efficient service, Balanced the vault cash daily, Maintained inventory of all negotiable items (cashier checks, money orders, traveler's checks) and teller bait money, Maintained and balanced the ATM, Ensured compliance with banking regulations, Helped train new employees, Performed assigned duties and covered other positions on a relief basis
Teller
Riverside National Bank
Vero Beach, FL
03.2000 - 11.2001
- Processed deposits, cashed checks, and balanced cash drawer, Ensured that customers received prompt, polite, and efficient service, Balanced the vault cash daily, Maintained inventory of all negotiable items (cashier checks, money orders, traveler's checks) and teller bait money, Maintained and balanced the ATM, Ensured compliance with banking regulations, Performed assigned duties
Education
General
Vero Beach High School
Vero Beach, FL06-1990
Skills
- Customer Service
- Cash Management
- Payment Processing
- Suggestive Selling
- Anticipating guest needs
- Product Merchandising
- Merchandise Restocking
- POS System Operation
- Organizational ability
- Outgoing Personality
- New Hire Training
- Positive and professional
- Beverage Preparation
- Wine and liquor knowledge
- Food Preparation
- Food Service
Timeline
Bartender/Restaurant Server
Hook and Eagle Tavern
12.2023 - Current
Server
Shells Seafood Restaurant
08.2023 - 11.2023
Bartender
Penny Annie’s
04.2022 - 08.2023
Supervisor
Bealls Outlet
09.2018 - 04.2022
Customer Service Leader/Cashier
Cumberland Farms
03.2017 - 07.2018
Customer Service Representative
Minuteman Press
07.2016 - 02.2017
Cashier
Cumberland Farms
03.2016 - 06.2016
Business Owner/License Holder
Master Roofing & Repairs
10.2011 - 03.2016
Teller III
Bank United
11.2010 - 04.2011
Front Desk Clerk
Days Inn
02.2008 - 12.2008
Teller lll
Riverside National Bank
10.2003 - 05.2006
Teller
Riverside National Bank
03.2000 - 11.2001
General
Vero Beach High School
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