Kaylee Tran
Dallas,TX
Summary
I’m a team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple tasks. I am an Energetic performer with an upbeat, positive attitude. I would also say I’m an Exceptional listener and communicator who effectively conveys information well. I’m also someone who is a problem solver who can generate workable solutions and resolve complaints. Above all, I’m Conscientious go-getter who is highly organized and dedicated.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Restaurant Server
The Vault Seafood and Steakhouse
Mansfield, TX
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Server
Bob's Steak and Chophouse
Fort Worth, TX
07.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/ Bartender
La Gondola Italian Restaurant
Mansfield, TX
10.2017 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School -
Lakeridge High School
Mansfield, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Menu memorization
- Food service
- Garnishing drinks
- Drink preparation techniques
- Customer service expertise
Certification
- TABC
- Food Handlers
Languages
Spanish
Limited Working
Vietnamese
Limited Working
English
Full Professional
Timeline
Bartender/Restaurant Server
The Vault Seafood and Steakhouse
05.2024 - Current
Server
Bob's Steak and Chophouse
07.2019 - 06.2020
Server/ Bartender
La Gondola Italian Restaurant
10.2017 - 06.2019
High School -
Lakeridge High School