Kaylee Tran
Dallas,TX
Summary
I’m a team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple tasks. I am an Energetic performer with an upbeat, positive attitude. I would also say I’m an Exceptional listener and communicator who effectively conveys information well. I’m also someone who is a problem solver who can generate workable solutions and resolve complaints. Above all, I’m Conscientious go-getter who is highly organized and dedicated.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Restaurant Server
The Vault Seafood and Steakhouse
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Server
Bob's Steak and Chophouse
07.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/ Bartender
La Gondola Italian Restaurant
10.2017 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School -
Lakeridge High School
Mansfield, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Menu memorization
- Food service
- Garnishing drinks
- Drink preparation techniques
- Customer service expertise
Certification
- TABC
- Food Handlers
Languages
Spanish
Limited Working
Vietnamese
Limited Working
English
Full Professional
Timeline
Bartender/Restaurant Server
The Vault Seafood and Steakhouse
05.2024 - Current
Server
Bob's Steak and Chophouse
07.2019 - 06.2020
Server/ Bartender
La Gondola Italian Restaurant
10.2017 - 06.2019
High School -
Lakeridge High School
Similar Profiles
Trinity Delpho-TreadwellTrinity Delpho-Treadwell
Server at The Vault Seafood and SteakhouseServer at The Vault Seafood and Steakhouse
Brinton HarmonBrinton Harmon
Busboy at Duke's Seafood and SteakhouseBusboy at Duke's Seafood and Steakhouse
Bonnie KeslerBonnie Kesler
Server at Fezzo's Seafood Steakhouse & Oyster BarServer at Fezzo's Seafood Steakhouse & Oyster Bar