Karen P. Pulliam
Houston
Summary
Dedicated Medical Assistant with extensive experience at Fondren Orthopedic Group, excelling in patient care and medical billing. Proven ability to enhance operational efficiency through effective communication and meticulous attention to detail. Skilled in insurance verification and EHR systems, ensuring accurate billing and streamlined patient flow. Committed to delivering exceptional healthcare support.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Fondren Orthopedic Group
08.2018 - Current
- Prepared clinic for daily operations by keeping exam rooms clean, stocked, and organized.
- Applied casts, splints, and durable medical equipment to ensure patient care.
- Removed sutures following standard medical procedures.
- Assisted doctor with injections and various medical procedures.
- Managed stock and inventory of medical equipment and supplies.
- Processed billing efficiently to maintain financial accuracy.
- Operated check-in/check-out desks to streamline patient flow.
- Verified insurance benefits for accurate billing and patient understanding.
- Prepared treatment rooms and ensured proper sterilization of instruments.
- Supported front desk operations by answering calls and scheduling appointments.
- Collaborated with healthcare team to enhance patient care processes.
Medical Biller
Universal Physical Therapy
Houston
04.2023 - 08.2025
- Executed billing processes to ensure accurate and timely invoicing.
- Coordinated scheduling activities to optimize resource allocation and efficiency.
- Verified patient information and insurance eligibility before billing.
- Submitted electronic claims to various insurance carriers.
- Utilized electronic health record systems for billing documentation and tracking.
Education
Certified Medical Administrative Assistant - Medical Assisting
NHA
National Healthcareer Association10.2020
Bachelor of Arts - Speech Communication
Texas A&M University
College Station, TX05.2000
Skills
- Patient care
- Medical billing
- Records management
- Insurance verification
- EHR systems
- Customer service
- Effective communication
- Electronic medical records
- Clinical and administrative support
- Attention to detail
- Problem solving
- Lesson planning
- Curriculum development
- Classroom management
Volunteer Experience
- Mentor to High School Robotics Team, Aug 2015-May 2019, Organize/provide meals for the team, Photograph competitions, Order team shirts, Transport team to practice fields
- Lego Robotics Coach, Aug 2015-May 2017, Kids ages 9-13, Team Building, Leadership skills, Guided project to help better community (team shared project with HOA)
Home Management Experience
Homeschool Teacher, May 2008-May 2018 4 children, Homeschool Co-op teacher for many classes over 10 years, Scheduling, Conflict resolution, Relocation, Budgeting and purchasing
Church Work
- Church history specialist, Aug 2024-present, conduct audio interviews from individuals from College Station to Beaumont
- President of Women’s Organization, July 2020-June 2024 (Covering 10 congregations)
- President of Women’s Organization, Apr 2017-Dec 2019
- Counselor over youth program, Sept 2013-Apr 2017 (Covering 10 congregations)
- Bible Study Teacher, Aug 2011-May 2013, Taught youth every morning before school M-F
- President of Women’s Organization, Aug 2007-Feb 2011
Timeline
Medical Biller
Universal Physical Therapy
04.2023 - 08.2025
Medical Assistant
Fondren Orthopedic Group
08.2018 - Current
Certified Medical Administrative Assistant - Medical Assisting
NHA
Bachelor of Arts - Speech Communication
Texas A&M University