Karen Putnick
Cincinnati,OH
Summary
Knowledgeable PACS Systems Analyst with solid background in IT analysis and system optimization. Successfully improved system efficiencies and supported large-scale IT projects in previous roles. Demonstrated expertise in problem-solving and technical troubleshooting.
Overview
27
27
years of professional experience
1
1
Certification
Work History
IT System Analyst
UC Health
Cincinnati, OH
03.1999 - Current
- Managed PACS system maintenance and upgrades to ensure optimal performance and user satisfaction.
- Oversaw user access and security protocols, ensuring compliance with healthcare regulations and data privacy standards.
- Collaborated with IT teams to integrate new imaging modalities into existing PACS infrastructure, enhancing workflow efficiency.
- Provided training and support for radiologists and technicians on PACS functionalities, improving user competency and confidence.
- Developed standard operating procedures for image storage and retrieval, streamlining processes across departments.
- Led initiatives to optimize image archiving strategies, reducing retrieval times and improving operational workflows.
- Analyzed system performance metrics to identify areas for improvement, driving enhancements in service delivery.
- Mentored junior staff on technical troubleshooting and best practices, fostering professional development within the team.
- Optimized image accessibility through effective DICOM routing configuration for efficient sharing between departments and facilities.
- Increased radiology department productivity through proactive maintenance of PACS hardware and software components.
- Promoted a culture of continuous improvement within the radiology department by regularly evaluating and recommending enhancements to current PACS processes and protocols.
- Developed custom reports for management review, providing insights into utilization trends and opportunities for improvement.
- Enhanced overall system performance by monitoring and troubleshooting issues with PACS applications, servers, and networks.
- Improved PACS system efficiency by streamlining workflows, optimizing storage capacities, and ensuring smooth data transfers.
- Reduced downtime during system upgrades by effectively planning and executing migration projects in collaboration with vendors and internal stakeholders.
- Conducted regular audits of patient data to maintain accuracy and integrity within the PACS database.
- Ensured seamless integration of new medical imaging technologies into the existing PACS infrastructure to support clinical needs.
- Facilitated communication between radiologists, referring physicians, technologists, and other relevant parties regarding specific image requests or concerns as needed.
- Implemented backup strategies for critical patient data recovery in case of system failures, ensuring minimal impact on clinical operations.
- Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
- Managed vendor relationships to ensure timely resolution of technical issues impacting system functionality or performance.
- Contributed to departmental meetings and initiatives by providing expert guidance on PACS-related topics.
- Established standardized procedures for quality assurance testing of newly acquired imaging equipment prior to integration into the existing PACS environment.
- Participated in continuing education programs related to radiology.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Trained and supervised new radiologic technologists and technicians.
- Repaired and troubleshot radiologic equipment.
- Documented technical procedures and user guides for improved knowledge sharing.
- Participated in software testing phases to ensure functionality meets specifications.
- Maintained updated inventory of IT assets to streamline resource management.
- Engaged in professional development opportunities to enhance technical skills and knowledge base.
- Developed comprehensive disaster recovery strategies that ensured business continuity during unexpected events or system failures.
- Enhanced system reliability by conducting regular software updates and hardware maintenance.
- Played key role in successful migration of data to new cloud-based storage system.
- Reduced manual processes, automating routine tasks to free up resources for strategic initiatives.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Education
Bachelor of Science - Information Systems
University of Cincinnati
Cincinnati, OH06-2003
Skills
- PACS system troubleshooting
- Diagnostic imaging assistance
- PowerScribe troubleshooting
- mPower troubleshooting expertise
- System performance improvement
- Statistical analysis
- PACS inventory management
- PACS performance evaluation
- Documentation management support
- PACS technical support
Certification
- Radiant Certification, Epic - 2013 thru present
Timeline
IT System Analyst
UC Health
03.1999 - Current
Bachelor of Science - Information Systems
University of Cincinnati