Karen Quintero

* Provided exceptional customer service and effectively recorded claims for customers in need.

* Operated as a claims associate handling claims of high volume with low complexity.

* Increased customer satisfaction rates through empathetic handling of customer concerns and timely resolutions.

* Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts
• Educated customers on products to maximize benefits.

• Controlled inventory by tracking expenses, purchases, and shelf stock.
• Managed cash flow, business transactions, banking
• Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
• Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.