Jeremiah Boatman
Dallas,GA
Summary
I am a highly motivated claims associate with a focus on providing exceptional customer service. I posses a growth mindset, skilled critical thinking, and thrive in collaborative spaces. I am seeking a long-term position that challenges me, aligns with my skills, and allows me to grow in my career.
Overview
4
4
years of professional experience
Work History
Claims Associate - Auto Initial Loss Reporting
State Farm Insurance Companies
Dunwoody, GA
01.2024 - Current
- Investigate facts of loss, identify applicable policy coverage, determine legal liability and identify next steps to move the claim to conclusion
- Review claim documentation, issue payments and close claims to provide Remarkable customer experience in support of our commitment to our policyholders
- Collaborate with hybrid team members on claim handing best practices and ways to innovate for the benefit of our customers and the company’s future
- Proactively and accurately work tasks on claims that has been worked previously to ensure proper completion.
Auto Glass Technician
Caliber Collision
Jonesboro, GA
09.2023 - 01.2024
- Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
- Provided customer service by answering questions about services offered and estimated times for completion of work.
- Adhered to OSHA regulations related to handling hazardous materials used
during repairs and replacements. - Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
Auto Glass Technician
Safelite Auto glass
Lithia Springs, Georgia
07.2022 - 09.2023
- Educated customers on proper care and maintenance of their car's windows and
windshields post-installation. - Provided customer service by answering questions about services offered and
estimated times for completion of work. - Adhered to OSHA regulations related to handling hazardous materials used
during repairs and replacements. - Installed, repaired and replaced safety glass and backglass heating elements on
vehicles and equipment.
Life Insurance Agent
Primerica
01.2021 - 01.2022
- Educated clients on various types of life insurance policies available in the
market. - Reviewed existing contracts to make sure they are compliant with state
regulations. - Negotiated terms of policy with clients to ensure maximum benefit for both
parties. - Prepared quotes for prospective customers based on their individual needs.
- Collaborated with other departments such as underwriting or claims processing
teams.
Education
BBA - Logistics And Materials Management
Georgia Highlands College
Rome, GA12-2024
Associate of Science - Business Administration
Georgia Highlands College
Rome, GASkills
- Claims Processing
- Customer Service
- Growth Mindset
- I-CAR Certification
- Microsoft Office
- Problem-solving abilities
- Time Management
Affiliations
- Assistant Basketball Coach (FYI Sports Academy )
- Phi Theta Kappa (Honors Society)
- Upward Bound Alumni
Timeline
Claims Associate - Auto Initial Loss Reporting
State Farm Insurance Companies
01.2024 - Current
Auto Glass Technician
Caliber Collision
09.2023 - 01.2024
Auto Glass Technician
Safelite Auto glass
07.2022 - 09.2023
Life Insurance Agent
Primerica
01.2021 - 01.2022
BBA - Logistics And Materials Management
Georgia Highlands College
Associate of Science - Business Administration
Georgia Highlands College