Karen Ramirez
Summary
Customer-focused professional with 25 years of experience building strong client relationships, delivering personalized service, and driving retail sales in a fast-paced environment. Skilled at identifying customer needs, recommending solutions, managing schedules, and maintaining long-term customer loyalty. Recognized for exceptional communication, problem-solving, and organizational abilities. Seeking to leverage extensive customer service and sales experience in a professional office, sales, or client-facing role.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Independent Hairstylist
NJR salons
San Diego, California
06.2015 - Current
- Customer Relationship Management (CRM)
- Consultative Selling
- Upselling & Cross-Selling
- Client Retention & Loyalty Building
- Communication & Interpersonal Skills
- Product Knowledge & Recommendations
- Goal-Oriented & Self-Motivated
- Managed appointment scheduling and time management for efficient operations.
Education
Cosmetology
Oceanside College of Beauty
Oceanside, CA 09.2000 - 08.2001
San Pasqual High School
Escondido, CASkills
Results-driven professional with 25 years of experience in client relationship management and retail sales Expertise in identifying customer needs, providing tailored solutions, and fostering long-term loyalty Strong communicator with proven problem-solving and organizational skills, ready to enhance customer service and sales initiatives in a dynamic office or client-facing role
Timeline
Independent Hairstylist
NJR salons
06.2015 - Current
Cosmetology
Oceanside College of Beauty
09.2000 - 08.2001
San Pasqual High School