Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Karen Rhodes

Sallisaw,OK

Summary

Dependable and detail-oriented Administrative Assistant with experience in office administration, customer service, data entry, records management, and financial support functions. Strong ability to manage multiple priorities, maintain accurate records, resolve customer issues, and support daily business operations. Known for reliability, professionalism, and a willingness to learn new skills.

Overview

1
1
Certification
26
26
years of professional experience

Work History

Administrative Assistant

Cooper Chemical
Muldrow, OK
10.2023 - 05.2026
  • Entered data into various systems, enhancing accuracy and accessibility for team use.
  • Processed purchase orders and tracked inventory levels, supporting timely supply availability.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence for management staff.
  • Provided customer service by addressing inquiries and resolving issues promptly.
  • Answered and routed incoming calls while providing timely customer support.
  • Entered and maintained accurate data in company databases and records systems.
  • Served as a primary contact for operational and administrative inquiries.

Maintained productive relationships with vendors and external contacts.

  • Maintained electronic filing system for documents and records.

Cash Specialist

TEC Shared Services
Fort Smith, AR
09.2021 - 12.2021
  • Entered data accurately into company database.
  • Provided assistance to customers with inquiries and concerns.
  • Resolved billing discrepancies and customer account issues, enhancing customer satisfaction.
  • Organized cash transaction records for efficient retrieval and accuracy in financial tracking.
  • Maintained secure and accurate financial documentation in accordance with company policies.
  • Applied strong problem-solving skills to resolve operational challenges efficiently.
  • Customer service
  • Identified cash flow discrepancies during audits, contributing to financial integrity.

Administrative Assistant

People Inc.
Sallisaw, OK
12.2007 - 10.2018
  • Performed data entry tasks to ensure accurate record-keeping.
  • Provided customer service by addressing inquiries and resolving issues.
  • Coordinated administrative support through scheduling, recordkeeping, and meeting coordination to ensure smooth office operations.
  • Streamlined electronic filing system for documents and records to enhance accessibility and organization.
  • Entered and updated information in company databases.
  • Managed office inventory and supply orders.
  • Prepared monthly expense reports and maintained organized documentation.
  • Supported customer and client relations through professional communication and service.

Customer Service Representative

Communication Solutions LLC
Sallisaw, Oklahoma
04.2000 - 04.2001
  • Assisted customers with inquiries and resolved issues promptly.
  • Managed customer interactions through phone, email, and chat channels.
  • Maintained accurate records of customer interactions and transactions.
  • Provided product information and recommendations to enhance customer satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Central High School
Sallisaw, OK

Health Careers - Nursing

Indian Capital Area Vo-Tech
Sallisaw, OK

Skills

  • Administrative Support
  • Office Coordination
  • Customer Service
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Records Management
  • Filing & Documentation
  • Office Operations
  • Vendor Relations
  • Problem Solving
  • Staff Onboarding

Certification

  • HIPAA Certification, 05/01/26
  • Driver License, 05/01/26

Additional Information

Operates an e-commerce website, including order management, fulfillment, and customer service., English, Native/Bilingual, American Sign Language, Limited Working Proficiency

Timeline

Administrative Assistant

Cooper Chemical
10.2023 - 05.2026

Cash Specialist

TEC Shared Services
09.2021 - 12.2021

Administrative Assistant

People Inc.
12.2007 - 10.2018

Customer Service Representative

Communication Solutions LLC
04.2000 - 04.2001

High School Diploma -

Central High School

Health Careers - Nursing

Indian Capital Area Vo-Tech
Karen Rhodes