Karen Rinehart

• Trained and supervised catering staff to maintain exceptional standards of professionalism, efficiency, and customer service.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
• Managed all aspects of event planning, from menu selection to logistics coordination, ensuring smooth execution and positive guest experiences.

-Catering attendant promoted to supervisor, promoted from Chartwell University Catering to university Chick-fil-a Assistant Store Manager

• Enhanced client satisfaction by delivering high-quality events, ensuring all objectives were met on time and within budget.
• Organized and maintained customer accounts and records in an efficient manner

• Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
• Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
• Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
• Handled catering scheduling, ordered food and planned events.

• Maintained accurate financial records by reconciling accounts payable/receivable transactions using Quickbooks.
• Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
• Coordinated event logistics with clients, venue managers, and other vendors to ensure seamless execution of catered events.

• Assisted in construction process from initiation through completion of project performing the following duties: project budget, sub-contractor liason, permit filings, project revisions,
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
• Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.

• Estimated commercial tile projects either on-site measuring or off construction documents.
• Processing bids, submitting changes and revisions. Surrendering project to Project Manager when bid is awarded.