Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Karen Rivera

Los Angeles,CA

Summary

Dedicated veterinary assistant student with strong communication skills and a passion for animal care. Demonstrates proficiency in hands-on environments while collaborating effectively with team members. Committed to enhancing patient care, aiming to secure a veterinary assistant position that fosters professional growth.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Customer Service Agent

FedEx Express
Hawthorne, CA
05.2024 - Current
  • Utilize Microsoft Excel to generate reports for monitoring daily operational success.
  • Handle customer shipments, and assist with packaging to ensure timely and accurate delivery.
  • Resolve issues related to lost packages, rerouting, and customs paperwork to maintain high customer satisfaction.

Fruit Designer

Edible Arrangements
Compton, CA
04.2021 - 12.2021
  • Covered various fruits in chocolate, ensuring high-quality presentation and taste.
  • Designed and created themed seasonal fruit arrangements for events such as Easter, Mother’s Day, Thanksgiving, and Christmas.
  • Sorted, cleaned, cut, skewered, and decorated a variety of fruits, and prepared and packaged orders with additional requested items.

Teacher's Assistant

My High School
Los Angeles, CA
  • Graded student work and recorded grades in grade books.
  • Assisted students with class assignments, utilizing math skills.
  • Supported teacher with errands and additional tasks, including document sorting.

Education

Veterinary Assistant Certificate -

California Healing Arts College
Carson, CA
03-2025

High School Diploma -

Alliance Judy Ivie Burton Technology Academy
Los Angeles, CA
06-2023

Skills

  • Customer service
  • Conflict resolution
  • Bilingual, fluent in Spanish
  • File management (Microsoft Excel)
  • Team collaboration
  • Reliability and punctuality
  • Delivery tracking
  • Customer relations
  • Documentation and reporting
  • Shipping and logistics
  • Phone etiquette
  • Payment processing
  • Returns and exchanges

Certification

  • CPR certification
  • Food Handling Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Agent

FedEx Express
05.2024 - Current

Fruit Designer

Edible Arrangements
04.2021 - 12.2021

Teacher's Assistant

My High School

Veterinary Assistant Certificate -

California Healing Arts College

High School Diploma -

Alliance Judy Ivie Burton Technology Academy

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Karen Rivera