Karen Rodriguez
White Plains,NY
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Popeyes® Louisiana Kitchen, enhancing customer satisfaction significantly. Specializing in hospitality service expertise and cash handling, I consistently ensured order accuracy and fostered warm customer relationships, contributing to a noticeable improvement in guest engagement and service efficiency.
Overview
1
1
year of professional experience
Work History
Wendys Server
Wendys Restaurant
06.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Popeyes Server
Popeyes® Louisana Kitchen
02.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Colegio Edwardo Tecnico Municipal Sucre
Ecuador2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Food Running
- Sales Techniques
- Order Accuracy
Languages
Spanish
Native or Bilingual
Timeline
Wendys Server
Wendys Restaurant
06.2023 - 05.2024
Popeyes Server
Popeyes® Louisana Kitchen
02.2023 - 06.2023
High School Diploma -
Colegio Edwardo Tecnico Municipal Sucre
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