RETAIL ACCOUNT MANAGER, BENEFIT COSMETICS — DECEMBER 2009 – APRIL 2022
- Coached teams to optimize service delivery in alignment with individual needs to boost customer satisfaction and business growth.
- Recruited, interviewed and hired employees through strong relationships with area schools to avoid vacancies and loss in sales.
- Excellent communication skills (verbal & written) through regular interactions with others.
- Inspected business forecasts to target daily, monthly and yearly objectives.
- Established, trained and rolled out 132 new Brow Bar doors with ULTA (2010-2021)
- Held meetings with sales team members to identify selling obstacles and offer solution.
- Collaborated cross-functionally with regional and other teams nationally to maintain consistent message and experience with brand.