Karen Roth
Amherst,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Disney Travel Agent position. Looking to acquire the means to help clients navigate the incredible but often times overwhelming journey of traveling, and providing excellent insight (especially Disney related ones! ;) each and every time.
Overview
10
10
years of professional experience
Work History
Owner/Licensed Massage Therapist
Destination Massage
06.2015 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
Licensed Massage Therapist/Personal Trainer
Buffalo's Ultimate Fitness Facility
02.2014 - 05.2015
- Established and implemented massage protocols and procedures.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Education
License - Massage Therapy
New York Institute of Massage
Buffalo, NY07.2012
Bachelor of Science - Exercise Science
Old Dominion University
Norfolk, VA05.2006
Skills
- Customer Account Management
- Direct Sales
- Customer Education
- Sales and Upselling
- Travel Planning
- Relationship Building
- Follow-up skills
Extensive travel experience:
Traveled to:
Disney World 20+ times
Disneyland
Aulani, and other parts of Hawaii
Alaska
Tahiti
Australia
Mediterranean
Scandinavia
China
Caribbean
Timeline
Owner/Licensed Massage Therapist
Destination Massage
06.2015 - Current
Licensed Massage Therapist/Personal Trainer
Buffalo's Ultimate Fitness Facility
02.2014 - 05.2015
License - Massage Therapy
New York Institute of Massage
Bachelor of Science - Exercise Science
Old Dominion University
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